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Comcast not getting Hub network?

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Old 09-09-2010, 10:32 AM   #1
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Comcast not getting Hub network?

So I called my cable provider (Comcast) today to see how much it would be to upgrade my cable to whatever package included the new Hub Network. The customer service rep on the phone had no idea what I was talking about. Even after I explained what it was and she managed to find a reference to it she then explained that Comcast still had no plans to carry Hub Network come 10/10/10. So I put in a request that Comcast should get the Hub Network, but sadly that was all I could do.

I feel really bummed. Has anyone else yet tried to see if their cable provider will carry Hub Network yet? Has anyone else heard a different story from Comcast specifically? Could Comcast still change their minds if they get enough requests for Hub, and pick it up with a month still left to go before Hub is on the air? And if you can't get Hub Network, how do you plan to watch TF: Prime? Do you think Hasbro will put the episodes on their website or somethin? (I'll get DVDs, but we all now how TFA season three never even came out, I don't want to get slighted again.) I want to be able to watch the new TF and G.I. Joe shows!

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Old 09-09-2010, 10:37 AM   #2
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I have Comcast and have Discovery Kid's, so I assume I'm getting the Hub. Do you get Discovery Kid's?
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Old 09-09-2010, 10:37 AM   #3
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You should check with their Twitter page and ask there. You're likely to get a more accurate answer.

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Old 09-09-2010, 10:47 AM   #4
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Originally Posted by MrSoundwaveGuy View Post
I have Comcast and have Discovery Kid's, so I assume I'm getting the Hub. Do you get Discovery Kid's?
I used to. I downgraded my cable to basic when I got married. I spefically asked if the Hub was included is some type of Discovery Kids package. As I said, the lady said she had never heard of the the Hub and that they had no plans to carry it.

I don't have a Twitter account. But if someone who is on Twitter and has Comcast wants to ask, I would be greatful to hear the answer they get.

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Old 09-09-2010, 11:21 AM   #5
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The thing is, if Comcast carries Discover Kids at all, it'll become The Hub as of 10/10/10. No different really than Sci-Fi changing to Syfy except this time there'll actually be some programming changes. Chances are the providers just don't have a clue. I have Time Warner, and DC/Hub is part of the $5 tier I pay so I can have BBCAmerica.
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Old 09-09-2010, 11:36 AM   #6
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Hmmm, interesting. If the answer really is that simple, that Discovery Kids is changing their name to Hub, it's good to know.

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Old 09-09-2010, 11:36 AM   #7
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I think you got a a cable service agent that didn't know anything......it happens.

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Old 09-09-2010, 12:16 PM   #8
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Quote:
Originally Posted by Fairlady_Z View Post
So I called my cable provider (Comcast) today to see how much it would be to upgrade my cable to whatever package included the new Hub Network. The customer service rep on the phone had no idea what I was talking about. Even after I explained what it was and she managed to find a reference to it she then explained that Comcast still had no plans to carry Hub Network come...
Most of the people you get on the phone are reading off a sheet. The likelihood of her knowing that Discovery Kids is changing it's name is about as likely as finding a MISB Fort Max for under 500 dollars.

Also, since it's just a name change (and not on the level of something like ESPN or NFL Network), it's even less likely that she'd know about it. I doubt that Discovery Kids is really a big selling point, so changes to it wouldn't be a big issue.


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Old 09-09-2010, 12:21 PM   #9
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Yeah, looks like the lady I talked to was just clueless. Just need to request Discovery Kids now.

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Old 09-09-2010, 01:03 PM   #10
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Originally Posted by Ceasar121 View Post
Most of the people you get on the phone are reading off a sheet. The likelihood of her knowing that Discovery Kids is changing it's name is about as likely as finding a MISB Fort Max for under 500 dollars.

Also, since it's just a name change (and not on the level of something like ESPN or NFL Network), it's even less likely that she'd know about it. I doubt that Discovery Kids is really a big selling point, so changes to it wouldn't be a big issue.

Not exactly. Most of the time changes like this are not told to front line employees until the last minute. So unless they are actively searching out the info, most of them would not know until they are informed. Can't really blame them for that.
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