Your thoughts on delivery confirmation

Discussion in 'General Discussion' started by Brunkion76, May 20, 2012.

  1. Brunkion76

    Brunkion76 HE>i

    Joined:
    Mar 2, 2008
    Posts:
    1,865
    Trophy Points:
    142
    Likes:
    +33
    I was wondering if it was just me, or does anyone else get a bit upset when someone buys stuff from you and then asks for delivery confirmation without paying for it, like it's part of the deal? I always do it as a courtesy to my customers and to protect myself, but lately i've run into a string of people who think this is acceptable. I realize it's only $.80 or so, so maybe i'm just being a bit over sensitive. Any thoughts?

    Just because this is also nagging at me, I really dislike people nickel and dimeing me for a few buck here and there off my prices, especially because my prices are typically pretty good and I usually do free shipping as well, but this is another topic altogether lol.
     
  2. Robogeek28

    Robogeek28 Who're you calling a geek?

    Joined:
    Jul 18, 2002
    Posts:
    33,362
    News Credits:
    13
    Trophy Points:
    412
    Location:
    Rotterdam NY
    Likes:
    +6,854
    I just factor it in whenever I give a total. Even during the times I forget to add it to the total I still end up getting it when sending out though, better safe than sorry.
     
  3. Soundblaster1

    Soundblaster1 The Heisenberg of Toys

    Joined:
    Oct 4, 2004
    Posts:
    14,035
    News Credits:
    11
    Trophy Points:
    257
    Likes:
    +17
    Depends on the item. I get irked if someone doesn't spend much (oh wow 1 figure, or a lot of cheap shit with a low total) and expects it.

    Personally, I include it for anyone that lives in an apartment or anyone that buys more than ~$50 worth of shit (basically I determine if I'm willing to replace the package or not and use it as insurance on that regard).
     
  4. Blackout32

    Blackout32 Subdivisions

    Joined:
    Jul 9, 2007
    Posts:
    3,855
    Trophy Points:
    232
    Likes:
    +131
    To me Brunkion is THE BEST person I've ever met with doing deals in holding stuff for me when asked. I don't think its fair to do something like this to such a nice guy. But people try and take advantage of the good people out their and it makes me sick. These are my 2cents of how I think about it.
     
  5. KnightSaberAmi

    KnightSaberAmi Nyan Nyan

    Joined:
    Dec 25, 2004
    Posts:
    2,894
    Trophy Points:
    201
    Likes:
    +0
    In a related vein, I'm painting and getting stuff for my Mom's house to sell it off b/c its becoming a financial black hole so to speak. Now to the part that relates to you and most everyone else; I bought a couple tarps tonight to ready the living room for its ceiling to get painted, but the tarps I got were 19.99 and I thought were the ones for 15.99. I figured I'd be out 6 bucks who cares? Went back into the store and exchanged them for the correct ones and that 6 bucks turned into $8.40.

    My point is that it all adds up quick. If a buyer wants delivery confirmation that's cool, but they need to shell it out, not you. Also make sure you that you document in your messaging to the buyer that the item will ship without delivery confirmation and insurance and that you are no longer responsible once their items leave your hands. Financially these are difficult times and you need to save your money where you can.
     
  6. firehawc_69

    firehawc_69 cloppers = ignore list

    Joined:
    Aug 12, 2008
    Posts:
    10,629
    News Credits:
    9
    Trophy Points:
    217
    Likes:
    +18
    I always factor it into the shipping price before I give them the total, and I tell them the shipping charge includes delivery confirmation. It's a really simple way to go about it.
     
    Last edited: May 21, 2012
  7. joshua

    joshua Well-Known Member

    Joined:
    Aug 20, 2006
    Posts:
    1,631
    News Credits:
    4
    Trophy Points:
    161
    Likes:
    +6
    Ebay:
    If you purchase postage from the USPS website or Ebay, Delivery Confirmation is always free, even First Class Shipping.
     
  8. Valkysas

    Valkysas Attack Buffalo

    Joined:
    Sep 1, 2003
    Posts:
    20,808
    News Credits:
    19
    Trophy Points:
    317
    Likes:
    +28
    I dont ship anything without either delivery confirmation or some kind of tracking, to protect myself and the buyer. It's always added to any shipping price I give, so no one has ever had to ask me for it.
     
  9. blurr69

    blurr69 First time caller

    Joined:
    Jun 8, 2010
    Posts:
    2,186
    Trophy Points:
    166
    Likes:
    +0
    Ebay:
    IMO, delivery confirmation is more for the seller than the buyer. If Im selling something, its worth it to me having that confirmation and security. I wont send anything anywhere with out it, personally, and I expect no more/less from other people tbh. Whether its ebay, or anywhere. NOT sending with delivery confirmation is just asking for deadbeats to cry they never got whatever and file claims against you. When I give people shipping charges, and sometimes I cover some of shipping myself, its always with DC no questions asked.

    Its also free when you purchase shipping online, which imo, anyone with a printer and scale should do. You can even schedule package pick ups free and easy ^^.
     
  10. Bumblebee3

    Bumblebee3 Autobot

    Joined:
    May 12, 2011
    Posts:
    1,387
    News Credits:
    6
    Trophy Points:
    126
    Likes:
    +7
    Always use it as a rule and I do always charge for it in the total price of the item also.
     
  11. Dr. Prime

    Dr. Prime Dr. Prime

    Joined:
    Sep 25, 2007
    Posts:
    3,119
    News Credits:
    6
    Trophy Points:
    207
    Location:
    Arizona
    Likes:
    +10
    Ebay:
    First off, Brunkion is good people :) . Yeah, people should not expect something for free that is not free, except when it is free :D  (see quotes below). BUT, as the shipper, if you choose to go to the post office and you have to pay for delivery confirmation, that is your prerogative and if the buyer wants something of yours and this is your method of shipping then they should pay that cost out of courtesy. Personally, I would simply include it in your shipping cost :2c: 

     
  12. Kuma Style

    Kuma Style Toy Photography TFW2005 Supporter

    Joined:
    Dec 6, 2010
    Posts:
    24,983
    News Credits:
    13
    Trophy Points:
    387
    Likes:
    +4,430
    ... whenever I ship USPS priority, delivery confirmation is free... what am I missing?

    Serious question too. I don't do a lot of other forms of shipping.
     
  13. blurr69

    blurr69 First time caller

    Joined:
    Jun 8, 2010
    Posts:
    2,186
    Trophy Points:
    166
    Likes:
    +0
    Ebay:
    ^ when you pay for DC @ the post office its like 80 cents. Only reasons I can think people dont do it online are not having CC/debit cards or a printer/scale. Was a time I did all my shipping the old fashioned way because I lacked both lol..
     
  14. optics

    optics Well-Known Member

    Joined:
    Oct 1, 2008
    Posts:
    6,895
    News Credits:
    3
    Trophy Points:
    242
    Likes:
    +338
    Ebay:
    I've never factored dc into my sells. I do always include it and I do send the buyer the tracking in the same PM saying that it has been shipped. So I've never gotten a "Do you have a tracking number?" PM. I've given tracking numbers a couple times before I've shipped, but every time I do that, it always goes wrong. The tracking can't be registered so they give me a new number. 80 cents is no big deal, if it was, then I'd be factoring the paypal fees as well.
     
  15. QmTablit

    QmTablit Disguise: Check. Robot...

    Joined:
    Nov 7, 2008
    Posts:
    9,427
    Trophy Points:
    176
    Likes:
    +3
    As a seller, I've ALWAYS given Delivery Confirmation. I PM the tracking number once the thing goes out. Regardless of whether the person asked for it or not. It's a given.

    But yes, it does suck as a buyer to not get that in return. Maybe it's just my way of thinking because of how I sell. I don't need to be told to add DC to my outgoing deals, so I shouldn't have to ask for it on my incoming ones. I take it as a given, because as I said, I include it as a given. Doesn't matter the dollar amount.
     
  16. getoninja

    getoninja 1# Porno Moderentor

    Joined:
    Jul 4, 2002
    Posts:
    1,312
    Trophy Points:
    226
    Likes:
    +0
    this, this, this, etc.
    USPS.com now accept Paypal payments, I use it when I get gift payments.

    Also, if you receive Paypal payments not gift/personal, you can print shipping labels on the Paypal payment page. Use this when I don't get gift payments. you get shipping discount mailing first class or priority mail. Only Parcel Post get no discount and pay small fee for tracking, cheaper than 80cents.
    But
    And the money is deducted from your Paypal funds.

    But If you guys sell alot and have a printer I highly recommend to invest in a scale. I use a small analog food scale by Salter got cheap few years back, max weight is about 7 pounds.
     
  17. bigkid24

    bigkid24 Well-Known Member

    Joined:
    Oct 1, 2003
    Posts:
    3,833
    News Credits:
    9
    Trophy Points:
    207
    Likes:
    +11
    Using paypal's shipping page is better than using the USPS.com site because you get more options (which is obviously lame.) Even if someone doesn't send you a purchase payment there is a "backdoor" shipping page you can use to ship stuff on paypal. Just google it.

    If you're not shipping online and dropping off at the PO then you're probably wasting a lot of time and spending more money than you need to.

    The only thing you really need in addition to your computer and a printer is a scale. There are plenty of great deals on scales on ebay. I bought one that has a 75 lb capacity and a lifetime warranty. I already used my warranty once and it was hassle free.
     
  18. DethPike

    DethPike Master of Sinanju

    Joined:
    Jul 29, 2008
    Posts:
    3,558
    Trophy Points:
    172
    Likes:
    +1
    Ebay:
    Delivery Confirmation = Good.

    I put it on everything that I send.

    People who don't use it are basically playing russian roulette - one day, something will get lost.

    I bought something from someone on here and after I paid I asked for the delivery confirmation #... he said "sorry, you should have asked for that if you wanted it" - well, maybe he's right. But at the same time - if it had gotten lost, guess what? Paypal would have given me my $$ back. So, cover your ass - use DC.
     
  19. Knightdramon

    Knightdramon Hasbro LIES to the US

    Joined:
    Feb 10, 2007
    Posts:
    5,542
    News Credits:
    1
    Trophy Points:
    262
    Likes:
    +180
    Hah, there's people trying to haggle YOU?

    Anyway, delivery confirmation is just a useless tidbit, but it helps when you want security for yourself as a seller, not as a buyer. There's many ways a seller can get screwed without it should he fall upon a dishonest buyer.

    And the buyer gets what he pays for. Somebody asks for first class, they get first class. They complain that it's been seven days and their item is still not there, shame on them.

    As for offers and prices and whatnot recently, let's not get into that. I saw your thread and the replies, and I've seen MY fair share of lowball offers from people the past few months.
     
  20. LamboTwinLove

    LamboTwinLove Lambo Assassin

    Joined:
    Feb 9, 2012
    Posts:
    2,124
    Trophy Points:
    166
    Likes:
    +0
    As a buyer I honestly don't even look at the DC to track my stuff. I know it will get to me eventually.

    I make sure to check out people's feedback and try to buy from reputable people here so I feel I don't have to worry too much.

    That being said, I figure in the shipping costs that would be factored in on the sellers sides mostly when a total quote is given. It seems that's a better way to protect the seller so you have the confirmation and can counter if you have a bad buyer.
     

Share This Page