Yet another Hasbro email complaint.

Discussion in 'Transformers Toy Discussion' started by all are dead, Mar 11, 2010.

  1. all are dead

    all are dead Being a nerd is my game.

    Joined:
    Aug 3, 2008
    Posts:
    5,685
    News Credits:
    37
    Trophy Points:
    337
    Likes:
    +4,570
    I shot Hasbro an email a few days ago asking a simple question. When will recon ravage's be sent? and this is what i got.

    kinda pisses me off. i asked a simple question and this is what i get.

    ~AAD
     
  2. Dinobot Nuva

    Dinobot Nuva Johnny 3 Tears Veteran

    Joined:
    Apr 2, 2006
    Posts:
    9,139
    News Credits:
    16
    Trophy Points:
    347
    Likes:
    +5,854
    What do you expect? There's probably tons of people mailing in for Ravage all at once now that the NEST subline is out in full force and the Hasbro folks have a ton of paperwork to get through before they can even start sending out free figures.

    Last Hasbro mail away I participated in was the Captain Rex Clone Wars mail away, and it took a month or two after I'd sent my check for the figure to get sent, just be patient. The booklet puts the deadline at April 30th, so I'd expect May would be the earliest we hear about people receiving their's.
     
    Last edited: Mar 11, 2010
  3. GogDog

    GogDog Logic's wayward son Veteran

    Joined:
    May 7, 2006
    Posts:
    12,204
    News Credits:
    5
    Trophy Points:
    272
    Likes:
    +41
    Sounds like you're easily pissed off then.
     
  4. SpencimusPrime

    SpencimusPrime _

    Joined:
    Aug 14, 2009
    Posts:
    1,707
    News Credits:
    5
    Trophy Points:
    136
    Likes:
    +6
    Note that it said "In the order they are recieved." There are a lot of people sending out for one, so don't be surprised at the response.
     
  5. Deceptigtar

    Deceptigtar Sworn Decepticon Assassin

    Joined:
    May 24, 2006
    Posts:
    13,185
    News Credits:
    63
    Trophy Points:
    342
    Likes:
    +191
    Ebay:
    yeah none of my checks have been cashed yet.
     
  6. Zherbus

    Zherbus In Shogo Hasui, we trust.

    Joined:
    Oct 26, 2008
    Posts:
    2,362
    News Credits:
    3
    Trophy Points:
    151
    Likes:
    +12
    Yeah, they aren't very personal in that email. They could have given you a little more, but oh well.

    On another note, I'm so glad I hate that Ravage deco (and the mold to a degree).
     
  7. Haloid1177

    Haloid1177 Hey, That's Pretty Good

    Joined:
    Jun 5, 2009
    Posts:
    30,190
    News Credits:
    5
    Trophy Points:
    392
    Location:
    Salt Mounds
    Likes:
    +1,037
    Ebay:
    Twitter:
    Mail-away promotions take months to ship. Hasbro has done Star Wars mail-aways the last three years, and most are lucky if they get their item 5 months after the send in the money and UPCs. Patience is what you need to learn.
     
  8. FreshDebesh

    FreshDebesh <b><font color=brickred>oye chak de phatte!</font> Veteran

    Joined:
    Jul 1, 2002
    Posts:
    8,863
    Trophy Points:
    292
    Likes:
    +8
    Promotions take a while. I remember a year or two ago with Hasbro releasing the GI Joe Doc figure as a mail away took a while. I didn't mind the delay as I ended up getting two figures :D 
     
  9. guard convoy

    guard convoy The Big Daddy

    Joined:
    Mar 19, 2009
    Posts:
    14,203
    News Credits:
    17
    Trophy Points:
    312
    Likes:
    +429
    Wasn't it stated a long time ago that they would be sending them out around May 10-15?

    and also, no need to get pissed at hasbro when it comes to their customer service messages unless they send you a regular ravage instead of what was promised (crys over the place that use to be occupied by animated wreck-gar)
     
  10. Lumpy

    Lumpy Taylor Swift Action Master Super Mod

    Joined:
    Sep 3, 2002
    Posts:
    20,238
    News Credits:
    31
    Trophy Points:
    422
    Likes:
    +964
    what did you expect?


    i'd say the best way to know is to check your bank account... once the check gets cleared, you know its probably on the way...
     
  11. ams

    ams Generation All Veteran

    Joined:
    Feb 10, 2004
    Posts:
    6,805
    News Credits:
    6
    Trophy Points:
    221
    Likes:
    +25
    Ebay:
    Since promotions are typically outsourced to a third party that specializes in such things, it's unlikely anyone at Hasbro would even be able to provide an update.
     
  12. Transfotaku

    Transfotaku Transformer Otaku

    Joined:
    Feb 5, 2003
    Posts:
    2,400
    Trophy Points:
    202
    Likes:
    +13
    Would you like it to come giftwrapped in fine silk too, and come with a Hasbro employee to play with it for you?

    Patience, OP. The darn promotion is still ONGOING. Most promotions don't bother to start sending stuff out until a few weeks after the promo ends so they can get every order in, processed, boxed, and send out with a BULK shipping discount.
     
  13. bouncing boy77

    bouncing boy77 Syntax Error

    Joined:
    Jun 20, 2007
    Posts:
    3,348
    Trophy Points:
    207
    Likes:
    +19
    patience is a virtue...