What do you do when a deal here on the board goes wrong? Everybody has a few bad experiences, myself alot lately, not sure why. i've had a few misshapps the last few weeks in my mass purge of my belongings and a few things got mixed up/ misplaced. I was sick for 3+ weeks with a bad lung infection and that slowed alot of shipping down. i tried to make buyers aware, but apparently not everyone bothered to check. everything has been shipped out, but now i find that 1 item was sent to the wrong buyer ( thankfully, i have another to send to the proper buyer) and 2 people have still not recieved their items. i have 1 buyer from the board pretty upset, because, like most people i guess, has not seen that i have also lost my internet connection, and i posted a notice that there may be contact issues. this STILL isn't resolved, but it's hard to keep in touch, and he thinks i'm ignoring him, and he still hasn't gotten hos package.... so far, as far as i know, he's the only one who hasn't gotten his items. Tracking with canada post is fairly a huge add on cost for a small packet, when shipping is $8 tracking would make it $20, so i don't usually offer it unless asked. I usually ship as cheap as i can, and even give 3 or 4 options to buyers right from the canada post website. in the case of lost mail, on small packets, not much can be done by canada post. I Want to do what i can to help the buyer, but i also can't really afford to be at a complete loss. ( i was off work for 3+ weeks) do i refund the complete cost, including shipping, and take the loss, do i refund the item cost and not shipping, as most stores and ebay sellers do, or do i just do the shitty thing, yet, still seems to be what alot of people do, and just say to bad. frankly, i just want all my toys gone now, and be done with collecting and selling. I don't know how power sellers do it, keeping things straight and not having issues.