I'm sorry to flood the board with nonsense but, I have to discuss something that has been angering me for several weeks. Here's the story... At the start of June, my mom, brother, and I went to Walmart because my brother needed something for his car. As usual, I went to the toy department so I could look at the Transformers figures. I picked up ROTF Soundwave, ready to find my mom and bro....then I noticed something. I must have an eagle eye, because I saw that one of the Voyager Starscream figures was missing a top fin in F-22 mode. So I picked up the Starscream, examined the box, and realized that the fin was completely gone. Not even packaged with the figure. After that, I brought it to a lady working near the toy aisles. I said in a very polite way, "Ma'am, I'd like to report a broken toy. This action figure is missing a piece.". So, she looked at the box and in a very rude and snippy way, responded with, "I'll take it to the back room!". I swear, the tone of her voice really pissed me off. Here I am, doing what I thought would be a GREAT deed, and I didn't get a damn thank you or nothing. Just a very crabby-ass response. She even snatched the figure from me after I slowly handed it to her.