Weird problem with my PE-11 Scouting Force

Discussion in 'Transformers Toy Discussion' started by Napjr, May 27, 2011.

  1. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    Well, not exactly weird. Today i got a package from BBTS and when i opened the PE-11 i noticed its missing one of the little knife holsters, instead it came with an unpainted head... please look at the attached image!

    Ill contact BBTS once i open the rest of the figures just to check the contents
     

    Attached Files:

  2. mx-01 archon

    mx-01 archon Well-Known Member

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    That's pretty random.

    BBTS will take care of you, no problem.
     
  3. NGW

    NGW Rawr

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    How does that even happen?
     
  4. x BlackMagnus x

    x BlackMagnus x Is not impressed

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    Send it to me, I will take care of that for you.:p 
     
  5. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    Well, the other figures are fine, time to contact BBTS!


    So you want head? :p 

    Sorry, couldnt resist :D 
     
  6. x BlackMagnus x

    x BlackMagnus x Is not impressed

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    :lol  No comment
     
  7. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    Well, got a message from BBTS last tuesday, they shipped a replacement piece

    Now, keep in mind the size of that part, i kept reading the shipping confirmation, the shipping cost? $19.45 usd! :eek: 

    Kudos to BBTS! :rock 
     
  8. Mousesi2k

    Mousesi2k Decepticreep

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    Had to double check mine as i just got it yesterday! Everything was good in mine. Kinda funny that you got an extra head haha!
     
  9. siniquezu

    siniquezu Well-Known Member

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    that's funny.
     
  10. Rigas

    Rigas Well-Known Member

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    That's kinda a bonus! Free Severed head FTW!
     
  11. jourdo

    jourdo TFW2005 Supporter

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    BBTS is awesome for fixing things like that. I ordered the Universe Hardhead Headmaster and it came without the Headmaster. They sent out a replacement no questions asked.
     
  12. robowarrior

    robowarrior Arcee's BF

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    So when BBTS sends replacements, do you get to keep the defected ones? If that's the case, that's pretty damn cool!
     
  13. jorod74

    jorod74 Psycholagnist (Ret.)

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    BBTS shipped me the 2010 Predaking set, but when i opened it, the paperwork (labels, instructions, inserts...) and in less than 7 days after i contacted them had a replacement set.

    they're great folks.
     
  14. Transbot90210

    Transbot90210 Banned

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    Ya BBTS will totally correct this issue for you.
     
  15. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    Yeah, usually it works that way, but i think its up to a certain price, otherwise i guess you need to ship the item
     
  16. Transbot90210

    Transbot90210 Banned

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    They may also just mail you the piece you are missing. I wouldn't be surprised if BBTS has opened one or two sets just for replacement parts.
     

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