TRU part numbers

Discussion in 'Transformers Toy Discussion' started by xMostWanted559x, Sep 22, 2012.

  1. xMostWanted559x

    xMostWanted559x Well-Known Member

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    Just wondering if anyone knows if TRU tracks their receipts based on the toy line or by individual? For example I have a couple DOTM figures I want to return but i lost the receipt. Can I use a different receipt for another DOTM figure to return? or would they not care?
     
  2. deltagod

    deltagod Well-Known Member

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    If you have a rewards account they can look it up by phone number and you'll have no problem.
     
  3. xMostWanted559x

    xMostWanted559x Well-Known Member

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    I dont that was before I had it some reason this one I paid cash and no CC
     
  4. LATETFFAN

    LATETFFAN Well-Known Member

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    I think target is the only one tracks by toy line. Other retailers by individual. If you have reward member, they can look up your purchase. They can do a none receipt return as well but only up to $100 and can only refund up to latest sale price. Hope this help.
     
  5. LadyStarscream

    LadyStarscream Queen of Cybertron

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    I think most retailers are tracking by individual names. I know Walmart for certain does.
     
  6. xMostWanted559x

    xMostWanted559x Well-Known Member

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    i thought no receipt no return
     
  7. LadyStarscream

    LadyStarscream Queen of Cybertron

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    If you don't have a receipt TRU can still do the return using your rewards account. But keep in mind they will refund the cheapest price paid for said item in your transaction history.

    Target does the same if you paid with your red card.
     
  8. xMostWanted559x

    xMostWanted559x Well-Known Member

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    I didnt put it on my rewards card at the time when i bought though
     
  9. LadyStarscream

    LadyStarscream Queen of Cybertron

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    You could try taking them back to Walmart for store credit? I have never tried it but others on the forum have had success.
     
  10. Composite Ghost

    Composite Ghost Motorized Transformer

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    I remember seeing a story on the news at the beginning of the year about stores and their return policies if the customer didn't have a receipt. I don't know if it still holds true, but at the time they said Toys R Us was giving store credit for returned merchandise to make things easier for customers. It's not cash but it's better than having figures you don't want. And you'll probably buy something from there eventually. Just give the store a call and ask first so you don't waste a trip.
     
  11. deltagod

    deltagod Well-Known Member

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    In line today in front of me, a woman did a return and the sales person asked for her drivers license and told her she'd get the lowest price in the past 90 days back in the form of a gift card.
     
  12. xMostWanted559x

    xMostWanted559x Well-Known Member

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    I might do that tomorrow
     
  13. BigMetalUnit

    BigMetalUnit Banned

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    Ebay:
    You could bring to walmart without a reciept they will give store credit on everything but electronics..... I am a manager there so i know. Toys r us or target will give you store credit as well
     
  14. Avengers

    Avengers Banned

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    Only Target stores in America,Has what the OP wants in this thread.
     

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