The Toys R Us New/Restocked/Shipped/Preorder Items Thread

Discussion in 'Transformers Toy Discussion' started by optimusfan, Oct 20, 2012.

  1. Optimus007

    Optimus007 Well-Known Member

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    Dear Toys R Us Shareholders,

    One way to prevent filing for bankruptcy would be to sell products. Releasing 7,000 worth of items people wait to buy for instance.

    Sincerely,
    The Collector Community

    I feel like every time I go into my Toys R Us old products are hanging on the pegs. If you call and provide an R Us number they always say, we have to get it out back. Step 2:!Place the products on the shelves so customers may purchase said items.

    I can see why amazon and Walmart sell more toys than TRU.
     
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  2. Calabask

    Calabask Waspinator Cultist

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    Still no change from what I saw before. I may try calling up our CSR number from the store yesterday on my lunch and see if I can get any word on why it is not available to order despite having inventory.
     
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  3. Sdangler6565

    Sdangler6565 Well-Known Member

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    Are you talking about Grimlock? One of the local TRU stores I called today said there was online inventory, but my backorder has yet to be filled.
     
  4. Calabask

    Calabask Waspinator Cultist

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    Grotesque.
     
  5. Exastiken

    Exastiken Well-Known Member

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    Grotusque.
     
  6. Sdangler6565

    Sdangler6565 Well-Known Member

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    Oh duh. Sorry. One track mind.
     
  7. AzT

    AzT Azlaroc, Yeargroup 431 Moderator News Staff TFW2005 Supporter

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    Christmas Guarantee shipping options:
    https://www.toysrusinc.com/press/the-final-countdown-to-christmas-is-on-at-toysrus
     
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  8. Capirus

    Capirus The Gray

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    Yeah, one of the things I want from a retail business is some sense of transparency. We don't know the reason why they're not selling them and that's the infuriating part. I'm not even sure what it means to be in the system. It could be they're sitting on them or it could mean that they're ordered and on the way, or it could even mean that they're in the US but are stuck at the dock due to a busy holiday season. I'm not asking for total transparency but it's hard to tell if there's a plan in place or if things are exploding (though they probably wouldn't admit to the latter).

    I think honestly Toysrus needs to update how they handle inventory, both in putting it out for customers and what they order. Clearly what they're doing isn't working. The restructuring should help if they let their retail and online stores work together. Right now, they work as well as a pickle and pop rock sandwich, but if they can somehow get the virtual shopping experience and the physical one on par with each other, they might have a chance. Though I think what they're really going to do is buy more exclusives and rebrand. Now if they could make the website easier to browse through, that'd be great too. Maybe put some release dates on those suckers.
     
  9. Multicron

    Multicron Armada TV? Awful....

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    I'm not gonna lie, this is one of the most annoying things I've done all year.
     
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  10. ph4zed

    ph4zed Sarcasticon

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    I'm sure they'll sell it as soon as Hasbro tells them it's ok to sell it.
     
  11. Tresob

    Tresob Well-Known Member

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    It's like they want to ruin Christmas.

    (At least, that's what Mrs. T keeps saying. When the listing went up, I said I'd be fine if it was the only thing I got this year. I had no idea the hell I had welcomed into her life.)
     
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  12. Mr. Chaos

    Mr. Chaos Head of Illuminati Chapter 517

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    Store computers list two things: if it is at a distribution warehouse and if it is in a store.

    There are MANY reasons they might not be selling them yet. It has a release date. They were told not to put out/sell any new toys till after the holidays. They are being held for a promotion.

    But let's be fair, you only know about them because someone found a listing and someone else looked in a computer. They aren't doing this maliciously
     
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  13. mcart

    mcart I'm not fat, it's Prime Armor

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    It's not like they're hiding this listing, he pops up under Titans return if you search for that.
     
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  14. Capirus

    Capirus The Gray

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    I'm just frustrated. I am aware this isn't done with malicious intent, but because we cannot ever know what exactly their intent is, we have to guess. And in guesswork, our minds tend to gravitate towords the worst possible outcome. It's why so many people on the fourms here are fairly embittered or somewhat grumpy from time to time. Or worse, they're disappointed. Toy collecting is supposed to be fun, but lately its been oddly stress inducing. It shouldn't be; like at all. It's just a hunk of plastic (although a cool one), surely it's not a big deal. But it is a big deal. It's why this site exists in the first place. We place value on these mini-marvels because we like them, plain and simple. So when I complain about a bad business model or a lack of a solid release date/information, it's because it would make collecting a little bit easier and less stressful if it were solved. If Toysrus fixed their ecosystem, we'd love them and they'd make bank. If we got solid release dates, then we wouldn't have to freak every time one popped up online two months early. There are reasons why they don't, such as production problems and unexpected delays that could push a mold back another year or two (especially since I recently discovered that Hasbro and Takara both use like four different companies to create a single toy), but some kind of heads up would be nice. It's the unknown variables on an already released toy that's making everyone here go bonkers (myself included). That's all I'm saying.

    To make a long story long, we have so much information about Grotusque and that information is steadily growing but even still, we know absolutely nothing. There's really only one piece of information we care about: when is he coming out? And because he already came out on HTS, we are that much more eager to acquire him since others have had him in hand for a few months. I really would rather not have to order Grotusque on Christmas day or sometime next year but if that is their plan, we are at their mercy. It would just be nice to order the toy, and need nothing else for the rest of the year. Or even just make it into a preorder. Why isn't it a preorder? Blarg I say, blarg!
     
  15. Aimless Misfire

    Aimless Misfire BUMBLEBEE MUST DIE!

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    LMAO! Poor Christmas! Every year somebody is trying to destroy that poor pagan holiday.
     
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  16. bagofshhh

    bagofshhh Well-Known Member

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    Starscream is back in stock, and a friend of mine says TRU has debited his account for his grimlock order, so more may be available soon.
     
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  17. Chillyn

    Chillyn Resist

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    Actually seen arcee at tru today. Somebody cut the tape, probably to see if it was grotesque.
     
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  18. Multicron

    Multicron Armada TV? Awful....

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    So any more news on Grotusque?
     
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  19. mcart

    mcart I'm not fat, it's Prime Armor

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    Nope. I contacted them again today, keep trying to get them to escalate it as it's looking more and more like a system glitch to me. Lovely lady I spoke to who confirmed it was odd but that is all. Ah well. One day.
     
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  20. RodimusRex

    RodimusRex Well-Known Member

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    Somebody probably returned them to the store and CS cut the tape to verify before putting it on the shelf.

    I had a spare Arcee I returned once I realized that they weren’t likely to be scarce any time soon and that I needed more cash on hand as PotP is coming out. I’m sure it’s on the shelf at the TRU I returned it to.
     
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