I had been having problems with my cable. I use the digital TV guide to know what is on and when. Well a couple weeks ago that part stopped working and it would say "No data available" Well I finally got around to calling the customer service. I listened to the automated help tip. I removed the power plug for a few seconds, plugged it back in, let it boot up and it works perfectly again. Also, A week or so ago when I hooked up my new computer they told me to just unplug the modem and then plug it back in and Vista would automatically know the settings. Well it worked. Is it just me or is this a universal solution to all tech problems?