When I got brawl about 10 minutes ago, I had a hell of a time getting his shoulders pegged in. as many people with him know, it really seems impossible. Then I took a really good look at him, and realized his chest wasnt lined up right. when his chest goes down, only the right side goes down all the way and snaps into place during transformation, the left side stayed a bit high (really only about 3 mm or so). So I pushed on it a little bit more, and it too snapped down. then the shoulder tabs went right in. no trouble at all, and it's completely solid. I can move his arms around however I want and they don't budge. So before deciding that Brawls shoulders are messed up and need to have the tabs enlarged with glue or something else, just give each side of the chest an extra push down, and make sure the black part of his backpack is securly locked into place. I hope this is the reason for all the loose shoulders out there. give it a try. no pictures, no access to a camera right now. dunno what I'd take pictures of anyways.