Tfsource Sucks!!!

Discussion in 'Transformers Toy Discussion' started by bestbuddy09, Jan 9, 2013.

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  1. Pcm979

    Pcm979 Some Guy

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    Ah, I see. Well, the man has a legitimate problem. If all that's wrong is his tone and the thread title, couldn't they be altered without having to come down on it and him quite so hard?
     
  2. Satomiblood

    Satomiblood Prototype Black

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    People post threads pertaining to site sponsors all the time, even if they're pertaining to a mixed or negative purchasing experience. The main difference is that the thread titles aren't as abrasive, if at all. If a mod changes the title and cleans up some of the language in the author's first post, then it should be fine.
     
  3. ahro23

    ahro23 Omnibot

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    Yeah I think the thread title could be changed but when TFSource was going through those alleged CC hack issues, many threads was deleted and many warnings were sent. After reading the post itself and seeing the replies from the OP, I'm really starting to feel it's more of a paypal issue than a TFSource one.
     
  4. process

    process Hanlon's razor Veteran TFW2005 Supporter

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    Ebay:
    Okay, so my take is:

    1. You pre-ordered and paid for MP-13 from TFsource.
    2. You decide to cancel the pre-order, and requested a refund.
    3. The refund was issued to the payment source you have on record with TFsource, an old Paypal account.

    If the refund went through, then as far as TFsource is concerned, you have been refunded. They can't just give you another $170 until the original refund has been accounted for. If it's a Paypal problem, you should seek assistance from Paypal.
     
  5. Malach Ra

    Malach Ra TFW2005 Supporter

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    He shouldn't get banned. He has an issue with an online toy company, just happens to be a sponsor. They were a sponsor when the whole shadow scyther fiasco happened, and they really got bashed and nobody got banned. Or the whole credit card thing. No, they aren't untouchable just because they are a sponsor.
     
  6. Napalm

    Napalm Sins Of The Manfish TFW2005 Supporter

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    First chase up Paypal and find out exactly where you stand and what will have happened to the money. Then send TFsource a calm, coherent email with high priority to their customer services department clearly stating - in bullet points - everything that has happened, from when you originally placed the orders, right up to where you are now.
    Be clear about everything, be firm but keep it civil.
    It's a mistake, it can be rectified, but getting yourself worked up isn't going to help here.
     
  7. Bumblebee3

    Bumblebee3 Autobot

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    Yes Paypal will transfer the funds from closed acct. to your current one just call them?
     
  8. Satomiblood

    Satomiblood Prototype Black

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    For those with closed Paypal accounts, can they be reactivated by Paypal in a case like this?
     
  9. transformers32

    transformers32 Well-Known Member

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    Just use a period a couple times and everything will be ok...
     
  10. Loosecannon

    Loosecannon Cos I know I'm right...

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    Seeing how the OP clearly has problems explaining his full situation on here, I would guess his original email to TF Source would be equally incoherent - and therefore easy to misunderstand/ mix up.

    Sometimes I believe that there should be tests to pass to be able to access the internet.
     
  11. Murasame

    Murasame CHIMICHANGAS

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    If you talked to them like you did to us, it is no wonder they would not help you. Do you use Google translate?
     
  12. bestbuddy09

    bestbuddy09 Well-Known Member

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    1 is true. 2 I didn't what to canel that order for MP-13 but another one I had on my account. I put the order number in the email but they didn't see it. So without asking me they this caneled the MP-13 what was the wrong one I whated to canel. 3 is true they sent it to a old paypal I had that I whated close in mid Nov.
     
  13. process

    process Hanlon's razor Veteran TFW2005 Supporter

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    I don't understand. Why did TFsource cancel the MP-13?

    Also:

    If you didn't pay with a bank account or Paypal balance, you've probably been properly refunded.
     
  14. siccoyote

    siccoyote Predacon

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    Ebay:
    Were you as clear and concise to them when saying you wanted to cancel as you have been in this thread?

    Did you say:
    I want to cancel order number #36743646(whatever the number was for the capbot).

    Or did you just say:
    "I want to cancel that preorder I ordered a while back because my friend has said that he would be able to give me one because he has one spare so I won't need the one that I preordered so want it canceled now!"

    They refund back to the original source where the money came from which is not unusual.

    Best to speak to paypal to check the account is closed and isn't just unused.
     
  15. process

    process Hanlon's razor Veteran TFW2005 Supporter

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  16. Bossguy

    Bossguy Banned

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    Dude, you need to use periods. Also, what does an old man have to do with this? I still don't understand. Something about ten thousand dollars?
     
  17. tikgnat

    tikgnat Baweepgranaweepninnybong. TFW2005 Supporter

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    Ebay:
    Cancel. Its spelled C.A.N.C.E.L. Two 'C's. Not wanting to be a bastard or anything but OP posts aren't clear and I'm guessing thats part if not most of the problem.

    I also have a bit of a problem when people have a dispute with a vendor and the boards are their first port of call. Its as if they think that if the problem is aired in public suddenly that will force the vendor to capitulate.

    What's the timescale of all this? When was the first cancellation? A few days ago? If I got this right then the initial cancellation was the third of January?
     
  18. TigerBlade

    TigerBlade Prepare for extermination

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    It's bugging me, I have to say this and I don't mean to come across as spelling/grammar police but this keeps getting repeated over and over and over.

    It is spelt 'cancel' or 'cancelled', just chuck another c in the right place :thumb 

    Besides that you've been given perfect advice.
     
  19. Composite Ghost

    Composite Ghost Motorized Transformer

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    I like this thread.

    Hey, bestbuddy, where are you from?
     
  20. Bossguy

    Bossguy Banned

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    Why do you like it?
     
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