Tfsource Sucks!!!

Discussion in 'Transformers Toy Discussion' started by bestbuddy09, Jan 9, 2013.

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  1. bestbuddy09

    bestbuddy09 Well-Known Member

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    I order MP-13 soundwave Oct 2 from Tfsource and I order a capbot dec 30 and 4 days after I order that I ask if I may canel it because my friend was goin to sell me his. Right when I said that they sent it out and they caneled my mp-13 order because that did ship out yet so I lose the 169.95 price and on top of that I'M out of $170.00 because they sent it to a close paypal account and now Tfsource does not what to help me with this problem that is goin on I bean emailing them like crazy and they are not getting back to me and when they do it's no help Like what the HELL!? Do you guy think I should this call or email BBB because they don't what to help me.
     
  2. Bossguy

    Bossguy Banned

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    What are you saying? I can't understand you.
     
  3. Silver Prime

    Silver Prime Well-Known Member

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    Ebay:
    Same here!!
     
  4. Doc Wheeljack

    Doc Wheeljack Well-Known Member

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    Diplomacy, persistence, patience -- that's my advice.

    Perhaps you can get Paypal to help you?

    I've not had great luck with TFsource myself, but nothing like this....
     
  5. Pcm979

    Pcm979 Some Guy

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    When he cancelled his MP-13, they sent the refund to a closed Paypal account.
     
  6. jbz

    jbz Well-Known Member

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    Could be a communication problem. They wouldn't cancel something already paid for. Since it sounds like they were paid for on different days, they are not likely part of the same order. Sounds like for whatever reason they canceled both, but I don't believe they cancel things ordered and paid for. They only cancel preorders that haven't arrived.

    I've done many special requests/emails for my orders with TFSource and they've always went out of their way to make it work. What email address are you sending your requests to?
     
  7. jbz

    jbz Well-Known Member

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    That's not possible in you think about it. If you send money to an account that doesn't exist, the transaction won't go through.
     
  8. Jazz Meister

    Jazz Meister Well-Known Member

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    Actually they don't cancel preorders anymore either. They have a non cancelation policy now. Funny I tried canceling my preorder and they wouldn't do it.
     
  9. Pcm979

    Pcm979 Some Guy

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    Well, I'm just the messenger.
    Erm... Shrugging emoticon goes here?
     
  10. Satomiblood

    Satomiblood Prototype Black

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    Agh, my brain.
     
  11. Bossguy

    Bossguy Banned

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    Because you can't understand what he's saying? I'm baffled.
     
  12. Wyvern

    Wyvern Velvet Sanchez

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    Do they have a number you could call??
     
  13. Satomiblood

    Satomiblood Prototype Black

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    If the Paypal account is closed, wouldn't TFSource get some kind of error message when refunding the balance to said account?
     
  14. cobra zartan

    cobra zartan Think's He's a Detective.

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    Im pretty sure the funds will go unclaimed due to the closed paypal account and then will be refunded to tfsource. Why was the paypal account closed anyway?
     
  15. bestbuddy09

    bestbuddy09 Well-Known Member

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    Yeah I know but they are telling me that it did. I am so pissed with TF source because I order from them back when they first opened but now I can see form this BIG problem and others in the past they are getting to big and they can't take on the job. I don't even know what to do about this. Like I am so pissed I can't get my soundwave that should come out this mouth that I already paid for in full for a good price and I am also out of $170.00.
     
  16. drmick

    drmick Well-Known Member

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    The thread needs locked, and the OP needs a warning, and a lesson or two.
     
  17. Pcm979

    Pcm979 Some Guy

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    That seems a bit extreme. What's he done wrong apart from be incoherent?
     
  18. ahro23

    ahro23 Omnibot

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    Wow my brain hurts reading that :\

    I heard TFSource was willing to refund/cancel preorders before (even though their policy states they won't do it) so I don't think they're in the wrong here. But it sounds like you had a paypal account for that transaction then you closed it after you sent payment? I would send paypal an email and see what they could do. I'm surprised the TFSource fund return transaction went through on a closed account, but I do remember hearing paypal keeps records of these things open sometimes in case of fraud on ebay and stuff.

    Either way, I hope I understood your problem. Good luck
     
  19. ahro23

    ahro23 Omnibot

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    Outright bashing a TFW2005 sponsor.
     
  20. bestbuddy09

    bestbuddy09 Well-Known Member

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    I wish they did LoL. But still they caneled my order without even knowing if it was the right one or not. Her name is Nicole from TF source she caneled the order and then set me a email saying is this the right order that I caneled and I said no it's not can you fix it and she set me a email back saying she was out on new years VAC... It really is a joke!


    This saying. I found a money back with 10K in it and I found the guy who losed it ( and it was an older man) so I gave it back to him I did get a tip or anything but I really don't care it was the right thing to do and I would of felt like shit if I didn't give it back but after I did that I bean having NOTHING but CRAZY bad luck and this here is another one to add on the list.
     
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