TFSource Question

Discussion in 'Transformers General Discussion' started by joshtheninja, Aug 28, 2007.

  1. joshtheninja

    joshtheninja Well-Known Member

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    Do these people respond to e-mails? I sent one yesterday and one today about my order. When I placed my order I never got a response saying how they ship or a tracking #. Is this normal? Thanks
     
  2. Nerdling

    Nerdling Plastic Crack Addict

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    Rarely. They ship your toys really well but in terms of responsiveness BBTS edges them out.
     
  3. Razerwire

    Razerwire 99 Problems... Super Mod

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    It usually take Curt a day or two to respond depending on how busy he is. I'd say not to worry. Curt is as best as they come when it comes to dependability.
     
  4. Prisoner1138

    Prisoner1138 TFW2005 Supporter

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    The couple emails I have sent them, I've gotten responses toward the end of the next day. They'll probably get to yours, they just might be busy.
     
  5. joshtheninja

    joshtheninja Well-Known Member

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    I am a big retard and I forgot to change my shipping address on my paypal info. So he got one address and I live at another. The good thing is that the older addy is my in-laws so I will eventually get the package. I would just perfer it to be shipped here =P
     
  6. Sokar

    Sokar Well-Known Member

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    I've never had any problem contacting them, and found them quite helpful.

    The only thing that's ever happened I guess was 1 email they sent got lost in transmission somehow. And that was cleared up pretty easily.

    As for a tracking # and shipping information, did you just place the order? Because if so, they do send you an email when they ship your item. It will say what type of shipping it's being sent, and how long it will take. I don't think that they provide a tracking number though

    Still, they seem to ship the fastest of all the stores I've dealt with
     
  7. Omnius

    Omnius Well-Known Member

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    I've always had fast responses when emailing TFSource - in the first instance, I got a reply back in 20 minutes!
     
  8. joshtheninja

    joshtheninja Well-Known Member

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    Sounds good. Thanks for the responses.
     
  9. BarBoBot

    BarBoBot Well-Known Member

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    I got my shipping notice from TFsource today for my Encore set...YAY!

    Included was the shipping info as well as tracking info.
     
  10. Optimus Scourge

    Optimus Scourge Arcee's boy toy Veteran

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    I go TfSource for all the import stuff. Have done so for years now. They are top notch, but it may take time for email as it is not a big staff.

    I'm sure they are very busy packing the reissues that just came out, so give them a day or two.
     
  11. Insane Galvatron

    Insane Galvatron is not insane. Really!

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    I just wish they'd put up preorders for Ironhide and Ratchet already!
     
  12. joshtheninja

    joshtheninja Well-Known Member

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    Still no e-mail. Maybe they will send me one when my package ships?
     
  13. Knightsword

    Knightsword Fire in the North TFW2005 Supporter

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    Heck, Curt went as far as trying to contact Takara over a pair of left hands for Sunstorm that I ended up with, back when he was still selling stuff via ebay.
     
  14. Valkysas

    Valkysas Attack Buffalo

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    Thats how they always do it. one e-mail letting you know they got your payment, and one e-mail when it ships. they can't give you a tracking number before it ships. because that's when they get the tracking number.
     
  15. Silverwynde

    Silverwynde PsychoCompletist-by-proxy

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    The bay, hell, we've been buying from Curt ever since he was just offering stuff to folks on Autocon.
    (Which might well be the same time, I'm not sure. Def handled all that, back then.....)
    Curt is like Chuck Norris, in that they both defy mathematical and physical laws by being one hundred and eighty-two percent more awesome than pretty much anyone else who's ever lived. Earth can barely stand having two such people living upon its surface simultaneously, and the universe would shatter if those two ever pit each's awesomeness against the other.
     
  16. WhiteMocha

    WhiteMocha TFW2005 Supporter

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    Yeah, you can trust TFSource. They are extremely reliable and dependable. I've purchased items from them many times with no trouble. Don't worry... there may be a delay, but your stuff is in good hands.
     
  17. Optimus Scourge

    Optimus Scourge Arcee's boy toy Veteran

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    I might add that their packing is the best in the buisness hands down. And I almost always get a near if not perfect box.
     

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