I don't know what to do at this point. I have always ordered my import Transformers from TFSource due to their good prices, great shipping and they usually got their items in a timely manor. As of late, they have been very slow in getting their items in (particularly the new Alternitys). However, my problem is, I've sent them 2 emails with a status update and they refuse to respond to me. Does anyone know any other way to contact them or had similar experiences with them? I am very bummed cause I liked doing business with them but I think this is the last straw. I would rather pay a couple bucks more for an item in order to get better customer service.