So i havent got my Free club figure, what should i do?

Discussion in 'Transformers General Discussion' started by Napjr, Oct 14, 2006.

  1. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    Well its been months and i havent received my Landquake yet

    I contacted Angie Morris (From Master Collector) last august and she told me all the international orders were shipped via Fedex, as a mass shipment thingie, so obviously no tracking number is available

    She then proceeded to ship another figure, this time via airmail. Weeks passed and i havent got anything yet

    I emailed again last week, and she told me they cant keep resending (i do agree to a extend of course), but then she also said it would be happy to close out my subscription and reimburse you for the remainder of the issues

    Weird since i never mentioned anything about that... in fact, im rather fine with my subscription and service (yeah i get the magazine a month late, but thats more of a mexican postal service deal)

    I already called the PO asking if there was any package for me, but nothing yet

    So what i should do? any suggestions?
     
  2. Backscatter

    Backscatter Autobot Brainmaster TFW2005 Supporter

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    I'd call and speak to them. I've had to do it from time to time over non-received issues. Be polite (as always) and they will respond.
     
  3. Chosen

    Chosen Space Ninja

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    That'd be a bit of an expensive call, for a "free" figure, though.

    Napjr, if you're unwilling to cancel your subscription, and if they're not going to try resending Landquake again, I don't think there is anything else you can do. Maybe they'll give you some sort of refund if you explain you don't want to cancel, but I dunno. Good luck!
     
  4. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    So uhm, well, i emailed again with the following:


    And the reply:




    Any suggestions? I dont know what else to do, after all, im paying quite an high price for my subscription (international membership you know)
     
  5. SydneyY

    SydneyY @syd_tfw Veteran TFW2005 Supporter

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    Goodness that sounds awfully unhelpful.
    Maybe you can ask a US member here to call on your behalf?
     

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