Screwed Over By Hasbro.

Discussion in 'Transformers Toy Discussion' started by Mastergeorge, May 16, 2011.

  1. Mastergeorge

    Mastergeorge I should burn my wallet.

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    I ordered a Generations Wheeljack about a month ago. Only to find him B.I.P (Broken In Package). A week later, I sent him back to hasbro for a replacement.... And have yet to receive the replacement. And It's been 3 weeks.

    God Damn it.
     
  2. MWG

    MWG Well-Known Member

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    Call or email and fuss at them about it. Although they might not have had any extra Wheeljacks available yet to send you, they should have offered you a credit or something else. Also couldn't hurt if you sent it registered or something and have some sort of proof they actually received it.

    +-MWG-+
     
  3. wildfly

    wildfly Right notes. Wrong order.

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    Don't be surprised if you get an RTS Elita 1 by return mail.

    Hasbro are infamous for that sort of thing.

    Sorry.
     
  4. guard convoy

    guard convoy The Big Daddy

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    you never send it back......you will not get a replacement....they'll send whatever they want back and tell you to buzz off....

    that is what happened to my animated wreck-gar and universe inferno, they sent animated prime and universe dropshot instead, i still don't have a wreck-gar
     
  5. x BlackMagnus x

    x BlackMagnus x Is not impressed

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    If you have TJ Maxx/Ross/Marshalls near you, it would be a good place to find WG. Cheap too.
     
  6. MWG

    MWG Well-Known Member

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    Mudflap, Tuner Mudflap, Generations Skullgrin are more likely....

    +-MWG-+
     
  7. Wyvern

    Wyvern Velvet Sanchez

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    Damn that Hasbro. They struck again!
     
  8. MegaMoonMan

    MegaMoonMan OFFICIAL MMM REP

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    Kiss WJ goodbye, they'll never send you another - they don't have any to send.

    You should have tried to repair it yourself.
     
  9. Digilaut

    Digilaut I'm Mary Poppins, y'all!

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    It's better to return a broken toy to the store and try to get a replacement there than send it back straight to Hasbro (this goes for alot of companies, actually).

    The part of the company dealing in replacements either doesn't have the right toys available, or assumethe kids these toys are meant for don't care. It's just never a good idea.
     
  10. wildfly

    wildfly Right notes. Wrong order.

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    More desirable too. That was the worst case scenario i could think of, based on my intense HATRED of that mold.
     
  11. Silvershot

    Silvershot On The Double Dutch Bus TFW2005 Supporter

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    Yeah, Hasbro's a tough one since they specifically state that if you return a toy, they will replace it with the same one, or a comparable one. Maybe this waiting time is a good thing - maybe they're waiting for a Wheeljack to come back in stock, as opposed to sending you a Sea Attack Ravage.

    -Silvershot
     
  12. Mechafire

    Mechafire Veteran

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    Be ready to receive Tuner Mudflap as a replacement soon. :lol 
     
  13. Waverider

    Waverider Supreme Dude TFW2005 Supporter

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    How much did you spend on your WJ? I called Hasbro about a damaged item and they refunded me and told me not to worry about returning the toy since it's under $15.
     
  14. Macross7

    Macross7 Well-Known Member

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    AKA: the same price point. So you will get a deluxe toy in return.
     
  15. Waverider

    Waverider Supreme Dude TFW2005 Supporter

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    Who knows? You might get a Warpath. :) 
     
  16. Mastergeorge

    Mastergeorge I should burn my wallet.

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    Just got a reply to the email I shot out...
    They are telling me to wait 6-8 weeks FROM TODAY to receive a replacement. As they "Supposedly" Have not received the item after a month of me shipping it out.

    God Damn it hasblow.
     
  17. wolfe

    wolfe Well-Known Member

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    Thats why i use tracking if i ever need to return something.
     
  18. mumdb1

    mumdb1 Well-Known Member

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    6/20 for more stock according to the email they sent me.
     
  19. Mastergeorge

    Mastergeorge I should burn my wallet.

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    Just got a package in from hasbro with the "So-Called" Replacement....

    A Cybertronian Bumblebee.....

    Damn it hasbro... Stop giving out pegwarmers.
     
  20. Mechafire

    Mechafire Veteran

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    :lolol 

    Sucks dude.
     

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