Robotkingdom.com problem

Discussion in 'Transformers Toy Discussion' started by canonball, Dec 7, 2010.

  1. canonball

    canonball Well-Known Member

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    RobotKingdom messed up my Hardhead upgrade order, but in my favor. Kinda.

    I ordered the Hardhead upgrade on 11/27 and the package arrived today. It was a BIG effing box, too. What I ordered is pretty small, so I was pretty confused as to what this could possibly be.

    I opened it, and it's a Fansproject G3 Trailer! This is an $80 toy that I got instead of my $30 Hardhead piece.

    I just tried emailing Robotkingdom about the problem, but their inbox is full and my email didn't go through (which is making me nervous about the Superion order I placed).

    WTF do I do about this? LOL I don't even really want the Hardhead upgrade now that the BBTS one is coming. Do I just keep this?
     
  2. bulletthebluesky

    bulletthebluesky Mmmm... Beer

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    No help to you really, but jeez these guys really need to get their fullfillment department on the right page! I've heard a BUNCH of stories about people getting the wrong thing, too many of something, not enough of something lately.
     
  3. canonball

    canonball Well-Known Member

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    I just tried contacting them through Facebook, too, but they don't allow PMs. I'm not going to post on their wall about this, so... I guess I have a FP G3 Trailer.
     
  4. Valkysas

    Valkysas Attack Buffalo

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    Keep trying to contact them.
     
  5. Cheem The Rup

    Cheem The Rup Well-Known Member

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    It's happened a pair of times to me and they made me keep for free the wrong item and sent the right one. Did you try to mail them to the address workshop@robotkingdom.com ? In the object write IMPORTANT, usually they answer soon at this type of mails...
     
  6. canonball

    canonball Well-Known Member

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    Cool. I just sent an email to that address. Thanks for the tip.
     
  7. Jazz Meister

    Jazz Meister Well-Known Member

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    I've been ordering from them for two years now and besides the packaging on my Henkei Starscream crushed in every order has been right for me.
     
  8. GreenScream

    GreenScream Neo G1 Collector

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    Lucky you! The G3 trailer is petty damn awesome.
     
  9. chrisr291

    chrisr291 Master of the Unknown

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    Ebay:
    i'll give you 30 for that trailer:lol 
     
  10. Predaking

    Predaking Well-Known Member

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    Hopefully they won't mess up my FP Superion appendages order. It's my first order with them so if they mess up I am not going to order from them again.
     
  11. Jarodimus

    Jarodimus the guy with that scan Veteran TFW2005 Supporter

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    If it were me, I guess I'd try to contact them once or twice, but wouldn't bend over backward to fix their mistake. Since they go through PayPal, it's not like they can charge your card for the extra item.
     

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