Sorry if this is the wrong place for this, not sure where to post the question. Does anyone have experience with submitting questions to TFSource using their online submission form? I've submitted 2 and haven't gotten any response back. In the past when I've contact them, I've emailed them directly and the response is usually pretty quick.. I didn't want to overflow them with the same inquiry, so I was waiting a few days to hear something back. Thoughts? Basically what I wanted to ask them is if I could move a preorder from one item to another. I mistakenly preordered the Prime Bicon when I wanted to preorder the Prime Vehicon jet. They have a stricter no cancel preorder policy, but they state they consider other options upon request.