I am not in the habit of bashing store employees, so I figured I would ask you First off, I know using DCPIs to get stuff from the stock room is a dicey process and is often unfruitful, but I had an experience today that I need clarified, so I will be less frustrated in the future. I have used DPCI several times, and with a little patience have always got what I wanted....I find a little common courtesy and not looking and sounding like a fiend trying to get a fix often helps, but this city is also HEAVILY infested with scalpers, flea market vendors, "comic book" stores, hotwheels guys..etc, in addition to kids and collectors. So the toy stockers have very little patience and yes we have the signs in the toy sections. Today however I had a different experience: 1st Target: I went to the customer service desk and gave the chick the DPCIs after verifying both Starscream and G1 Jazz are there in the stockroom with the touchpad. The chick says there are no Jazz's in the store...and prints me out a receipt with other stores and their stock (standard practice) I said that the touchpad showed there were some in the stockroom, to which she replied there wasn't. The touchpad specified they were in the back and not stocked. The same with Starscream, but apparently they still had some, she called the toy stocker and he gruffly replied "WE DON'T PULL TOYS FROM THE BACK" ...I was like ok whatever...paid for the 08 BB I found and left. 2nd Target: Instead of checking the toy aisle first I go to customer service. The woman gives me pretty much the same spuel about not having either toy, even though the receipt said they had at least 16 for g1 deco Jazz...after mentioning that she says some lame excuse about the computer had not updated. "whatever" I says, I decide to go check the toy aisle and about 10 G1 deco Jazz's are hanging on the pegs, along with a couple of the new deluxes...I promptly pick up a jazz, and 3 little boys get one each also, I then check the scanner and it shows the Jazz as on the floor and aisle location, and the same with starcream..apparently he had been stocked at some point (prob this morning)and sold out. 3rd Target: I ask about SS, and get the same story about it being sold out possibly and them showing no stock, at this point I tell the woman about visiting 2 other targets and getting the same story...she then suggests a 4th target, but calls them and verifies they have the SS there...and request they hold it for me. 4th Target: I walk in and go to the customer service desk and get my Starscream This whole thing takes about 3 hours of my saturday, so my questions to the target workers are: Why were the people at the customer service desk not able to see the things I was able to see on the touchpad, such as item in stockroom or item on aisle e22? Why couldnt the broad in Target #2 tell me there were Jazz's on the pegs as we spoke? Was it just lazy apathy, or does the computer program they look at not give that information? Were the stores potentially sold out already, due to scalpers and other collectors? Or is the stuff just in the back, and them not wanting to bother. Are these things (G1 SS and Jazz) going to only be shipped once or maybe twice, like most target exclusives...(ie Robovision Prime) ? If they are, there are going to be ALOT of disappointed collectors, because that one store only had about 4 jazzes left, and I am sure they are gone by now, and if that was the only shipment they are going to receive...well you get my drift. Also I'd not like to have to repeat this experience next time I am looking for something...the whole hassle is kinda why I quit doing it, and just started waiting until they put stuff on the shelves... The way Transformers is right now though, I really couldn't chance it.