pc troubles again. need help

Discussion in 'Video Games and Technology' started by Orion_Prime48, Oct 14, 2009.

  1. Orion_Prime48

    Orion_Prime48 Super Sentai Purist

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    yea I know I need a new one but since I cant afford it I need to make this one last. early last week everything started to not work things like Firefox, MSN Messenger. the search function on the pc itself and numerous other things wont open or wont work right, I fixed Firefox but damned if I can fix the others. is there a virus that can do that to a pc? and currently im running Mcafee as my virus blocker but its not picking up anything in the ways of virus or anything like that when it scans. im really hopin someone can help me here before its too late

    and yes the pc did have a Trojan virus on it before, but it crashed the OS and the pc was redone with a new OS and everything (Windows XP)
     
  2. process

    process Hanlon's razor Veteran TFW2005 Supporter

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    Most viruses I've had to fix these days involve fake antivirus programs hijacking Windows and literally holding the computer hostage. Not only would it supress antivirus programs and prevent access to legitimate antivirus websites, but even the simple task of opening the Task Manager or the Add/Remove Programs panel would be disabled.

    You problem sounds mild compared to what I'm talking about, otherwise you probably would have mentioned one of the symptoms above. I'm not aware of any viruses that specifically target non-system critical programs like Firefox and MSN.

    Is the problem only that certain programs won't run?
    Have you tried downloading and running Malwarebyte's Anti Malware?
    Have you tried a System Restore?

    It might help to post a screen shot of your Task Manager so I can see what potentially malicious programs could be running and causing the problem. Also, get download Startup Manager, which will allow you to control which programs start with Windows, in the event we need to supress a malicious program.
     
  3. Poho

    Poho That's MISTER Poho to you

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    i'd say reformat, and stop watching so much porn.
     
  4. Orion_Prime48

    Orion_Prime48 Super Sentai Purist

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    yea ive done a system restore a few times its how I got Firefox working again. and yea the only problem is programs that worked fine before either dont open at all or when they do open cant be used correctly like no active buttons at all on my Windows Media Player

    and I had that Malware program before the OS went. and what exactly do you want a pic of in the task manager?
     
  5. Drake

    Drake Smooth Is Smooth Baby

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    Try the program Malwarebyte's Anti-Malware. That thing can hammer out some of the nastiest bugs I've ever seen. I've fixed quite a few of my friends systems with it.

    Malwarebytes.org
     
  6. flamepanther

    flamepanther Interested, but not really

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    If you're repeatedly getting infected that badly, you need to change some of your habits on that PC, or the habits of someone else who uses it. With what little info we have to go on here though, it could be file system corruption or some other non-malware issue. Either way, I'd say move on to a more secure and self-maintaining OS than XP. Windows 7 is a huge improvement over Vista in performance, and a gigantic leap over XP in everything else. If your PC can run it, it's unlikely you'll have to deal with this crap again. It's out this month.

    You also might consider trying Ubuntu or Linux Mint. They're both free, easy to set up and use, very secure, relatively self-maintaining, and they both perform well on older systems. On the plus side, you'd never have to worry about running anti-virus software, scanning for trojans, product activation/serial numbers/Genuine Advantage, or defragging your hard drive. On the minus side, they may not be able to play some of the games you might have. For free, and with a PC that already isn't working how you want, I think it's worth at least checking out.
     
  7. process

    process Hanlon's razor Veteran TFW2005 Supporter

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    It would help to list which programs aren't working and what each specific problem is.

    And I'm interested in the Processes window of the Task Manager.
     
  8. Orion_Prime48

    Orion_Prime48 Super Sentai Purist

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    this counting that last time is only the 2nd time this pc has had any major issues. it just perplexes me that everything runs fine except for a certain few programs

    things that I know dont work are:
    MSN Messenger does not work at all
    Internet Explorer is very glitchy and doesnt load anything
    WMP I have no use of any of the buttons and its very very laggy
    computers search function doesnt work either
    maybe more but I either dont care about them or dont use them

    [​IMG]
    [​IMG]
     
  9. process

    process Hanlon's razor Veteran TFW2005 Supporter

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    I looked over the list, and I don't see any suspicious processes. This leads me to believe you don't have any infections, although at this point I would need to actually work on your computer to determine what the problems are.

    My troubleshooting steps would be as follows:

    1. Run Malwarebytes Anti-Malware just to confirm there are no infections.
    2. Disable McAfee, and see if that makes any difference to the malfuntioning programs.
    3. Uninstall, then reinstall, the programs that are malfunctioning.
    4. Do a Google search for each problem to see if other people have experienced them, and how you might be able to fix them.

    If nothing comes out of these steps, consider a partial system reinstall. This process isn't a full reformat, but it will restore any essential system files that may be corrupted: How to Reinstall Windows XP After Deleting Files | eHow.com

    And if this doesn't work, a reformat may be in order.
     
  10. Orion_Prime48

    Orion_Prime48 Super Sentai Purist

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    I fixed that 2nd image and my double post. and ill work on those see if anything helps be back with my results
     
  11. TheIncredibleHulk

    TheIncredibleHulk Find Gary Busey!

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    Yeah, I agree with Process, start with Malwarebytes
     
  12. Orion_Prime48

    Orion_Prime48 Super Sentai Purist

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    okay I tried those things reinstalling doesnt work, neither does disabling Mcafee. and Malware bites isnt coming up with anything. and that link isnt correct with its instructions it says the disc is suposed to boot right up after restart it doesnt do that at all.

    but ugh just thinking about having to reformat and going through and reinstalling every single program I have and every single driver again. not to mention trying to remember all my boomarks and add ons in Firefox
     
  13. process

    process Hanlon's razor Veteran TFW2005 Supporter

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    The link works-- but for you to boot from the disc, you need to make sure that the CD drive is the first device to start up when you turn your computer on. You can set this in BIOS:

    How to Boot From a CD-ROM | eHow.com
     
    Last edited: Oct 14, 2009
  14. Orion_Prime48

    Orion_Prime48 Super Sentai Purist

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    god I hate computers some times next time im getting a freakin Mac lol. I dont have the patience atm for all that ill have to do it in the morning (yea I tried it but for some reason I cant access BIOS). or see if my friend can he knows alot more than I do about a pc's inner workings

    and oddly enough the trojan virus from before also targeted my msn messenger for some reason but I could still use it then just couldnt do it for long periods of time
     

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