Thanks for nothing! (The whining never ceases) Two weaks after ripping off an email to Hasbro concerning their bungling of the Nemesis situation, I get this reply: Hi Michael, Thank you for contacting Hasbro, Inc. We apologize for the delay in responding toy your e-mail. We appreciate your interest in the exclusive Nemesis Prime figure. This figure was extremely well-received by our consumers and we apologize you were unable to purchase this limited edition item. Unfortunately, after confirming with our warehouse, all inventory has been shipped and we regret to advise the item is no longer available to order. Since this was a limited edition additional inventory will not be available. Please be assured that we have shared your concerns with the product and marketing teams. Thank you for your interest The way I read that, it sounds as though my complain was that I hadn't gotten a Nemesis Prime, rather than annoyance at their inability to make good on their offer. Time to write one on real paper this time, see if I can get any sort of acknowlegement. (For the record, this was my e-mail: have been a TF collector for many years, and have at times picked up additional Hasbro lines such as Star Wars, Stikfas, Xevoz and (currently) Sigma Six. I don't mind admitting that I have sent a healthy amount of my earnings to your company. I appreciate the efforts that you have taken to make your comic con exclusives available to non-attendees for reasonable prices, but I have to say that I am thoroughly disgusted by the execution. My fellow collectors and I were told weeks ago that SDCC Nemesis Prime would be available at your online store, 9:00am EST, July 20th. We were happy to be given the chance,and many made arrangements to be at or near a computer so we could obtain one. I am currently teaching summer school. Thanfully my first class ends at 9:00, which gave me a window in which to order the toy. I had trouble getting on, which I expected. But once Idid, the figure was not available. OK, I figured. 9:00 was a best estimate, and it would be up soon. I proceded to teach my class, and occasionally would hit refresh while they were copying notes. The class ended, and another came and went. Still nothing. However, by 10:30, the Star Wars exclusive figure was sold out, and the TF Collector's Club had put up their Prime's and sold them all. But still nothing on your site. 12:30 came and the school day ended. I shut down the computer and left, stopping to have a parent conference and a discussion with one of the teachers. I drove home, had lunch, went on my computer and, lo and behold, the figure is STILL not available, and no explanation has been provided. I have friends online who have called you and gotten the runaround. The sense is no one knows what is going on. At least I had a job to keep me occupied - many have been sitting at their computers for hours waiting for you to put up the figure, or at least give us some answers. How long are we to wait? How many more hours should someone have to sit and wait for you to do what you have promised? I know you are trying to help us, but often offering help and not coming through is much worse than not offering at all. And how many people who made plans to buy the figure will now miss out, because they can't afford to sit around? I can tell you this much - there are many, many irritated fans right now, and they will still be annoyed with you when this is over, whether or not they manage to get the figure. The ball's in your court. I hope you find a way to make good.) Obviously they have not done a damn thing to make good, or even acknowlege their goof up.