need you help about usps insurance

Discussion in 'General Discussion' started by alternators09, Dec 24, 2007.

  1. alternators09

    alternators09 Well-Known Member

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    hi

    does anyone know what is the ebay policy for seller that purchase insurance?
    i recceived a dmage item but seller do not want to claim it

    i need the exatc word so that the seller pay for his smistake

    thanks
     
  2. cannabisprime

    cannabisprime Well-Known Member

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    If you received a damaged item and the seller doesn't want to deal with, you can just note that in the feedback you leave. You might want to file a complaint with eBay as well stating the item you received is not in the same condition as the one you bidded on.
     
  3. drippy

    drippy is a freethinker.

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    How do you know the seller insured the item?

    Ask for a copy of the ticket (serial number included) USPS provides the purchaser of insurance.
     
  4. alternators09

    alternators09 Well-Known Member

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    thank for the help but it doesn't solve the problem

    here is my situation
    i received a damage item but the seller lie to me that he did a claim, i call myself to check if a claim was open, nothing was done
    so i was wondering what is the seller responsability face to this situation
    he did not do anything for the claim
     
  5. drippy

    drippy is a freethinker.

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  6. alternators09

    alternators09 Well-Known Member

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    thanks i will check that out
     
  7. gnodprime1

    gnodprime1 Made of sterner stuff

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    Ebay:
    Did the seller offer a return policy? I received a damaged item once, emailed pictures to the seller, and the seller gave me a full refund. They even let me keep the item ( I was able to repair it). That's probably a best-case scenario though. I've never had to make an insurance claim with USPS, so I can't tell you how that works. I'd try working it out with the seller first, and see where it goes from there.
     
  8. alternators09

    alternators09 Well-Known Member

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    i tried,
    she said she went to do the claim
    i thrusted her, but then i said , man this is way to long...
    so i called and usps said that no claim was open
    i was $%^%, i wrote to her
    she got mad and said some stupid stuff, so we just lost patient, i open a claim

    still looking for that ebay policy- when insurance is purchase, it is seller reponsability to do the claim in a timely manner, which she did not...
     

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