Need help with BBTS

Discussion in 'Transformers Toy Discussion' started by AniProwl, Mar 27, 2010.

  1. AniProwl

    AniProwl Banned

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    I'm having a hard time with my first order from the on-line store.

    One page of my order it says pending and another page it says processing. What's up with that?

    Also, how long does my payment usually take for processing?
     
  2. Red Alert

    Red Alert Security

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    Paypal?


    Check your E-mail for a order summary and the account details page for tracking/shipping.
     
  3. firehawc_69

    firehawc_69 cloppers = ignore list

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    It's probably because it's the weekend. The order goes out to the warehouse so they can pull it, but if no one's working, it'll stay pending until the order is filled.

    Bottom line is don't worry, BBTS is awesome.
     
  4. grimlock1972

    grimlock1972 "No Mas" My Wallet

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    BBTS is excellent ordered from them twice no problems either time
     
  5. Smokescreen

    Smokescreen The Ultimate Gambler TFW2005 Supporter

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    I order from BBTS all the time and have never had a problem with them. They don't work on the weekend so nothing will change with your order status until Monday at the earliest. If you still have questions with your order, simply e-mail them. They are usually very good at responding in a timely manner.
     
  6. AniProwl

    AniProwl Banned

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    I hope the order's okay so I could get FP Defender by next weekend.

    Thanks for the help.
     
  7. Grimlockprime16

    Grimlockprime16 Me Grimlock King!

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    I use BBTS as well and I love them. I always get my stuff in a timely manner and they have good customer support as well. I wouldnt worry about it.
     
  8. MagnusPrimal

    MagnusPrimal Well-Known Member

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    If you're ordering from BBTS, you've got no worries. They'll take care of you.
     
  9. SPLIT LIP

    SPLIT LIP Dry built

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    Having ordered before, I'm very pleased with BBTS. They're timely and efficient. And I live outside the US, so I would not be worried if I were you.
     
  10. harrismonkey

    harrismonkey Well-Known Member

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    ^ This.

    I've been very happy with them, and they have some of the best customer service I've seen in years.
     
  11. CyclonuS_ZerO

    CyclonuS_ZerO Uni-con

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    BBTS is very good about their orders, your stuff will be okay. I only just started ordering from TFSource though cause their orders process faster and are just a tad bit cheaper, not by much though. Plus last time I ordered from BBTS they kinda dropped the ball on the City Commander upgrade kit, took literally almost a month to get their stock in and I was not a happy camper.
     
  12. Polenicus

    Polenicus Warring At Play

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    I've used BBTS for years and years.

    I pay a premium for it, being up in Canada. But I stick with them for a lot of stuff. Why? Because they've proven they're trustworthy. If I order something from them, I know I'll get it, I know it'll be right, and I know that it'll be packaged properly, and arrive safely.

    In the near decade I've been using them, they've made ONE mistake. And that mistake was rectified with a single e-mail, with no hassle.

    They're probably safer to order from than the Toys R Us website.
     
  13. jorod74

    jorod74 Psycholagnist (Ret.)

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    dad-gum younguns...BBTS is incredible, but they ain't got teleporters yet.
    back in my day, we had to drool over picture books and had to mail in money orders and wait eons for our Omnibots to arrive.

    seriously, it's almost 3 in the a.m. on a sunday. you're gonna get your order and pretty darn fast.

    just check yer email. you get a confirmation email, you are set. that simple.
     
  14. Blackout32

    Blackout32 Subdivisions

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    I've been using BBTS for about 4 yrs now and I love those guys. I've gotten alot of Star wars stuff as well TF stuff and no complaints period. They are a recommend by my book.
     

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