My MP Roddy came broken!

Discussion in 'Transformers Toy Discussion' started by ILoveDinobot, Feb 13, 2011.

  1. ILoveDinobot

    ILoveDinobot Arise Rodimus Prime

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    Like the title says, the panel on his leg that makes up his boot is broken, it doesn't fit on the screw. It just falls off. Any way I can get a replacement part? I ordered it from HLJ. The box came smashed a bit, not the box it was shipped in, that was super fine. But Rodimus's box the bottom corners are smashed in a bit, so if I proof that the figure might have broke before it got to me, can I use that? I am not sure where to go from here.


    Also his trailer came all scratched up with glue drops all over it. I mean the whole top, going down the front. Is there any way to get the glue off? I want him to look semi decent.
     
  2. Matrix Soul

    Matrix Soul Skull 4 reporting in!

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    Take detailed pictures and send a letter to HLJ stating the issues and hope for a replacement, all other fixes, look to here
     
  3. Tigertrack

    Tigertrack Back In The Game!

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    Glue? Sounds like Customs damaged it and tried to fix it on the spot.
    Wow, that sucks........................
     
  4. xanthax

    xanthax choppaface

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    That sounds awful. Sorry for your bad experience with it. :( 
     
  5. ILoveDinobot

    ILoveDinobot Arise Rodimus Prime

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    Thanks.

    Would customs open the box? I thought they would just x-ray it if they thought it was suspicious.

    Yeah :(  thanks.
     
  6. Inikalord

    Inikalord Legal Binding Contracts

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    Lets see some pics, I'm intrigued to see how bad it really is.
     
  7. Rigas

    Rigas Well-Known Member

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    If only they would restrict themselves to being so non-invasive. I'm not expert and don't really know the regulations, but from what I've learned from reality TV they can open anything they want if they have "reasonable" believe it might be suspicious.

    The the last few SAL packages I got from HLJ were clearly opened, and sometimes they even charged me more fees for their trouble. I tried EMS shipping and they seems to get past them for now at least.
     
  8. Bulkhead

    Bulkhead Autobot General Counsel Veteran

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    Customs can open a box if they want to, but they are supposed to put a sticker or a special marked packing tape to indicate they did. Yours may just be another example of the myriad QC problems with the toy.

    While you wait for replacement parts, Matrix Soul posted a pretty good fix for the leg panel. In any event I'm really sorry about your fig. Totally sucks.
     
  9. AMG

    AMG Old School

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    Sorry to hear about that. I hope you can get everything resolved.
     
  10. ILoveDinobot

    ILoveDinobot Arise Rodimus Prime

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    Yeah, it doesn't look like anyone opened the box. I think they were QC issues. What it looks like with the screw, it looks like the panel was stripped. Like it was forced on instead of screwed on.

    When I take them, I'll post them.
     
  11. Alucard77

    Alucard77 Kaon Gladiator Champion

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    Yeah, there was another guy on here who has the same exact problem when he first came out. This is the reason I decided to wait for the Hasbro one. The QC on this figure is horrible so it seems.
     
  12. Bulkhead

    Bulkhead Autobot General Counsel Veteran

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    Really sorry. I got mine at Image Anime in New York and was able to inspect it before I left the area. With all the reported problems, I wanted to be sure I got it in person and not over the Internet (though I know most of the TF dealers are really good at helping customers).

    Keep us posted on your discussions with HLJ. It's certainly useful to see how they deal with this sort of thing.
     
  13. Lock Cade

    Lock Cade Tarn Fangirl TFW2005 Supporter

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    That sounds awful. :( 
     
  14. ILoveDinobot

    ILoveDinobot Arise Rodimus Prime

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    Yeah, now that I see that others had QC issues. I wonder if I should even bother attempting a replacement part. It's apparently standard for Rod's leg to be broken?
     
  15. Bulkhead

    Bulkhead Autobot General Counsel Veteran

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    You should still try for a replacement part. No one should break your Rodimus' leg but you (or some bookie that Rodimus owes money to).
     
  16. Alucard77

    Alucard77 Kaon Gladiator Champion

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    I think Rodimus broke his own leg.

    Guskd,

    Did image anime have any more? Or did they sell out?
     
  17. Bulkhead

    Bulkhead Autobot General Counsel Veteran

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    I got the last one. They're supposed to get more next week. I park in the garage across the street from them and can stop in for you if you want/need.
     
  18. Alucard77

    Alucard77 Kaon Gladiator Champion

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    Nah, I work really close. At this point, I am waiting on the Hasbro one. To afraid of all the QC issues. I figure $200 with QC issues will really piss me off. $60 with QC issues won't be as bad.
     
  19. ILoveDinobot

    ILoveDinobot Arise Rodimus Prime

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    I wanted to get mine from Image Anime, but I didn't want to carry the giant box through the city with me and have to carry on the train. Knowing LIRR, they'd make me pay for a seat for him!

    :lol 
     
  20. turbobungle

    turbobungle SuperGodMasterPhil

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    :( 
     

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