My faith in Lego QC is shaken

Discussion in 'The Toyark' started by MegaMoonMan, Jun 12, 2006.

  1. MegaMoonMan

    MegaMoonMan OFFICIAL MMM REP

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    So today I needed a plastic crack fix, and I was in TRU and saw a sweet neon green Nito Racer lego set. I buy it, bring it home, and half way through the build, it's missing parts!

    I've been buying legos for years now, and I can't think of one time when I was missing even one part. This one was missing at least 4, but I'm sure there were others since I was only half way done.

    So I take it back to TRU to get another, and I convince them to let me open the new one first to check it. Guess what? Same parts missing. We open the only other one on the shelf, same deal. Three sets missing the same parts.

    Beware the green nitro racer kit.
     
  2. Soundblaster1

    Soundblaster1 The Heisenberg of Toys

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    Kinda reminds me of the Block Bot I got... A month and a half later I *finally* had all the parts...
     
  3. Razerwire

    Razerwire 99 Problems... Super Mod

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    Hmmm... I never had parts missing from a Lego set... It gets my attention though since I'm buying the Batman series...

    As for customer service though, Lego is awesome... They've mailed me new parts that I have broken...:D 
     
  4. Chaos Muffin

    Chaos Muffin Misadventure Veteran

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    Happened to me twice so far.

    A black piece from a Night Racer . This thing
    http://img.photobucket.com/albums/v148/loebig/LEGO/NightRacer.jpg

    And a blue piece that holds one of the claws on one of the Lego Bionicles. The white crab thing on far right in pic
    http://img.photobucket.com/albums/v148/loebig/BIONICLE/Bionicles2005.jpg

    So he only has one claw like a gimp, but had a spare piece from another set to fix the car.

    Both happened within the last year or so , and from all those Legos I bought in time never had any missing before.
    So yeah, some of their recent brick counting employees suck!
     
  5. Turbocharger

    Turbocharger We should get more letter

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    You guys haven't seen some of the other QC issues:
    Like here.
     
  6. KA

    KA Well-Known Member

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    i say we go to denmark and buss some azz.
     
  7. Omnibus Prime

    Omnibus Prime I'm too old for this shit TFW2005 Supporter

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    Eeek! That's like almost enough to shatter one's entire worldview. In oh, 25 years or so, I have never had a missing piece in a LEGO set. What's more there's always those few extra pieces, so you get to decide where those three or four 1x1s and clear doobies get to go.
     
  8. Chaos Muffin

    Chaos Muffin Misadventure Veteran

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    :lol  Spot on man!

    On the 1x1's I usually have 2 0r 3 clear ones left, and 1 solid one. Plus usually a leftover 1x3.
    Pretty much the same with the Mega Bloks
     
  9. mx-01 archon

    mx-01 archon Well-Known Member

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    I'm sure it's bound to happen from time to time. There's a lot of those little parts. Lego's insanely good at keeping tabs on that stuff, but I'm sure there are plenty of opportunities of hiccups in the system (whatever system that may be).

    Personally, I've never had that happen. Once, I thought I was missing a piece. Turns out I had somehow managed to track it into the hallway, and I found it later. And I've bought a lot of big sets. Several of the Model Team kits from back in the day, with anywhere from 500 to 1000 pieces, 4 of the newer X-Wing kits (the, bigger, more accurate one, with the Dagobah accessories. Not the original small grey one, or the UCS), and numerous Technic sets.
     
  10. Boardwise

    Boardwise There are no strings on me Super Mod

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    Couldn't you have taken the missing parts for the other sets to complete the one you bought?
     
  11. misterd

    misterd Well-Known Member

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    Not that unusual for me to find a missing piece. Contact them and they'll send you one.
     
  12. Drake

    Drake Smooth Is Smooth Baby

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  13. MegaMoonMan

    MegaMoonMan OFFICIAL MMM REP

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    No, the missing parts were unique in color and design, and since I didn't get to finish it, I'll never know exactly how many parts were gone.

    It's a shame, too. That racer was sweet. Maybe I'll find another one at another store and try again, but not without checking the parts first.
     
  14. Grimlock_13

    Grimlock_13 Rattrap Teabag

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  15. Soundblaster1

    Soundblaster1 The Heisenberg of Toys

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    :lol 
     
  16. Drake

    Drake Smooth Is Smooth Baby

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  17. payres

    payres Well-Known Member

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    I had a railway set that was missing a curved piece so you couldn't make the complete loop. They replaced it just fine.
     
  18. MegaMoonMan

    MegaMoonMan OFFICIAL MMM REP

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    So I go back to that same TRU today, and all three of the sets are back on the shelf, one half assembled and sticking out of the box (my returned one). I showed them what parts were gone, so they knew that they were indeed incomplete.

    Idiot assholes.
     
  19. KA

    KA Well-Known Member

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    lols at sloth lego.
     
  20. Aaron

    Aaron Master of Crystalocution Moderator Content Contributor

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    Wow... That shakes MY faith in LEGO as well...

    *curls up and cries*
     

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