MP-4S Convoy Sleep Mode Manufacturing Defects

Discussion in 'Transformers Toy Discussion' started by tripping85, Mar 26, 2012.

  1. tripping85

    tripping85 Member

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    Hi all,

    I am from Singapore. Recently, I got myself a Japanese Takara Tomy version of the MP-4S Convoy Sleep Mode. I was shocked when I opened and saw that the prime's left arm comes with a RIGHT HAND instead of a LEFT HAND!!! I am utterly disappointed and furious.:banghead: :mad 

    Can anyone help me out here? I hope to get some advice or help!
    Is there anyway I could get a replacement part or a way to get takara do a 1 to 1 exchange or part to be sent? Please every transformers fan out there I really need help!!

    Thank you so much!! T_T
     
    Last edited: Mar 26, 2012
  2. Fishdirt

    Fishdirt Tin Toy Transformer

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    Ebay:
    Contact the place you bought it from.
     
  3. alldarker

    alldarker M.A.S.K. Crusader

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    It will most probably depend on where you bought it. If it's a store, that will most probably be where you need to file your complaint, so their customer service has a chance to do something about the problem.
    If it was bought from a person, who sold it to you MISB and who had no idea of the defect, you are probably going to have to go to some trouble to find the proper part yourself (which will not be easy, I'm guessing).

    Takara is known for not providing any customer service for products sold outside of their intended market: i.e. Japan.
     
  4. tripping85

    tripping85 Member

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    I tried. His reply was:" Its been almost 2 years since the release. The possibility of getting a replacement fromt the distributor its slim. Furthermore, the piece you bought is totally unopened piece, thus, the liability is not ours. It lies with manufacturer." That's his reply. I'm out of wits. I'm trying to upload the pic. Its really ridiculous, a masterpiece ought to be perfect. But this is totally huge defect...
     
  5. tripping85

    tripping85 Member

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    Is there any reliable third parties which provide replacement parts?
     
  6. Knightdramon

    Knightdramon Hasbro LIES to the US

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    Small reimbursement, but you can always display that arm with the energon axe to hide it...

    I'm not sure about replacements, this particular piece has been out of circulation for quite a while.
     
  7. wildfly

    wildfly Right notes. Wrong order.

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    Perfect cash-cow.

    Which is why Takara's quality control record is rather spotty with the Masterpiece line.
     
  8. Fishdirt

    Fishdirt Tin Toy Transformer

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    Ebay:
    The term SOL comes to mind unless you look for a junker.
     
  9. xanthax

    xanthax choppaface

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    I'd suggest keeping an eye on ebay. I believe the Sleep mode version and nemesis version have the same hands too. Something may pop up on there.
     
  10. tripping85

    tripping85 Member

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    Thanks guys for the advice. I shall keep an eye on eBay and if worst comes to worse guess hidding with the axe seems the last option.
     
  11. G1_Cindersaur

    G1_Cindersaur Banned

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    your SOL
     
  12. NemesisBrime

    NemesisBrime Well-Known Member

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    i bought a mp-1b and when i opened it there was a fat deep scar on the grey midsection. i was pretty pissed off at first but i learned to accept it. just slapped on a decepticon sticker on it done deal:p 
     
  13. aurascope

    aurascope Well-Known Member

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    Ebay:
    recast of MP Prime's hand was sold by some members from Radicons. You can try asking who still has a pair. but the best method would be to get hands from a junker MP-1B and replace both on your MP-4S
     
  14. wildfly

    wildfly Right notes. Wrong order.

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    I've just realised i have spare hands from a DVD MP Prime.

    You'd have to work out the color mismatch yourself though.
     
  15. justamaze

    justamaze Well-Known Member

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    This is now a happy story. Thanks to the awesome people here on TFW2005.
     

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