Missing Arms Micron

Discussion in 'Transformers Toy Discussion' started by Starscream Gaga, Jun 22, 2012.

  1. Starscream Gaga

    Starscream Gaga Protoformed This Way

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    Today I was upset when I received my AM-11 Arcee from Hobby Link Japan only to discover that the sticker-sheet, instructions and Arms Micron figure were all missing from the box, even though it appeared to still be factory sealed.

    Is this a problem that anyone else has ever had or am I an outlier?
    Also, has anyone dealt with getting swaps, refunds or replacement parts from HLJ before?
     
  2. Valkysas

    Valkysas Attack Buffalo

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    just contact HLJ. They'll take care of it. No idea HOW, since that varies by case, but they'll make it right.
     
  3. Mewtwo

    Mewtwo Transform & Bamboo out

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    Wow that sucks... :( 

    I hope you get it worked out. AM-11 Arcee is awesome. :) 
     
  4. Starscream Gaga

    Starscream Gaga Protoformed This Way

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    In the end it was a happy story. I contacted Hobby Link Japan and they're sending me a new figure. I even get to keep the sticker-less and arms-micron-less Arcee for free! So I guess I can try my hand at painting and paint her up as Flare Up or something.
     
  5. Mewtwo

    Mewtwo Transform & Bamboo out

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    Nice to see they took care of you so nicely. :thumbs2: 

    I hope RK takes care of me too...
     

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