Alright, I just had to post this one. I work at Blockbuster Video. Very crappy job, but the people I work with make it worth it. Anyway, I dealt with this one customer several days ago and he claimed that every 2nd DVD he rents from us doesn't work at skips all the time. He began to make a deal about having to come back and replace them, and begins to get irate. Anyway, I give him a free rental over the phone and make a note that all rentals are to be checked for him to make sure it doesn't happen again, making us perform unnecessary credits (which are to be avoided). Anyway, the same guy comes in tonight (really scummy looking guy too) and he claims that POTC 3 doesn't work. He asks me to play it in the machine behind the counter and I play the final battle, which plays fine. I still give him another copy though. Anyway, I get a call from him an hour later Me: "Good evening, Blockbuster Video." Him:"Yeah, I talked to you earlier about Pirates, it's skipping again! It's at that part. Watch right now, it's doing it!" Me: "Sir, I'm on the phone, I can't see anything." Him: "Well listen, you can hear it skipping!" (All I heard was the volume blasting and him yelling in the background) Me: "I can't make out anything over the phone and I can't see your TV." Him: "Oh, okay." Me: "Alright, bye." (Click). I really love this time of year.