I would love to deal with letterJ at any time again. One of the nicest, friendliest people I've come across and is great at constantly communicating and working through a process. I sent several transfomers over seas to Indonesia and it was my first over seas shipment and letterJ helped make it an easy & successful transaction. Communication back and forth was superb with clear instructions and helped through the process of mailing internationally. Thanks to letterJ I am a bit smarter and more experienced.