Discussion in 'Video Games and Technology' started by drippy, Jan 21, 2008.
So (nutshell) they rushed it to beat Sony to the market and quality suffered, no big surprise there.
It's an interesting (and long) read, but your statement just about sums it up.
Based on the millions wide margin lead Microsoft has (against Sony anyway) I guess the strategy paid off for them.
True, but a 30% estimated failure rate for launch units is truly absurd in the current market. I used to be a quality assurance tech and that is real shoddy practice.
He seems disgruntled
Depends. It's one thing to have 8 million units out there, but when you have to replace 2 million of them... it's an easy way to end up in the hole(especially when you consider consoles are usually sold near or below cost at first).
And a 30% failure rate is total crap for an item within it's expected lifespan. You have to accept that when producing a product, there will be failures, and even 10% is a bit high to be acceptable, 30% is just retarded. Especially when you consider how much cash needs to basically be flushed down the toilet to replace those systems that fall within that 30%.
It was a bid to destroy PS3 and BR which would all but certainly destroy the PS brand and make online downloads the primary place for hd movie content. I can certainly understand it from that perspective if it succeeded it would have been a great winfall for microsoft.
I'm really glad that aspect hasn't been working out for them. I like owning Hard Copies of my movies and games.
I don't know. Even with that many replacements--and I think that number is probably high, since even with a 30% rate the warranty only a year--if you can establish market dominance now, I think game sales will probably pay off. Plus, you'll have momentum rolling into the next generation.
I'm definitely with you on this, though.
The whole article is a little "Well, yeah" anyways. Who didn't think that MS rushed the 360? And who wouldn't think that QC would suffer as a result.
I've had my 360 since December/ January of launch. Haven't had anything wrong with it...*knocks on wood*
*commences the knocking*
I had my old PS2 until recently. Doesn't mean that many of the launch ones weren't rather craptastic.
Yea, there were a lot of launch ps2's that had problems, but it wasn't anywhere near a 30% failure rate.
Guess the flawed strategy worked, Xbox has never been so popular.
I lucked out, and never got the red ring, but I did burn by xbox disc drive out
So much for porn discs
Just acquired the RED RING of Death this afternoon. My system was only 6 months old.
It happens. If it was picked up in QA, then that's one thing, but a company I used to work for did extensive testing on a mobile phone once, not one single problem with the months of rigourous testing. So, they release the phone, sell thousands of them, and then find that like 80% of them failed in the year or two after they hit the network.
None of these failures occurred when testing, it was so weird.
I think it also matters to a degree where a company gets there parts, and the part-per-quantity failure they require from the supplier. I had a friend who last I knew worked for TSW, a brake manufacturing company in Michigan who supplies brakes for MANY different car companies. He said one of the reasons why many domestic companies have higher failure rates is they have a higher allowable parts-per-million failure rate. They might have 100,000 or more, while other companies have a lower value.
The same, apparently, can be said for Microsoft. Sure, they'd made money from this deal because of the games and XBox Live content but they also lost a lot of console owners, potential sales, and earned a lot of bad press. They've always had a cyclical history of going from good products, to bad products, and somewhere in-between. Kind of like GM, they've never been "consistent" with the quality in their product delivery.
Now, because of the RROD and Microsoft's nickel-and-dime XBox Live I'm not going to be getting a 360. When I can afford it, I plan on getting a PS3.
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