Incomplete order from Reprolabels, advice?

Discussion in 'Transformers Toy Discussion' started by Napjr, Apr 26, 2008.

  1. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    I received my first order earlier this morning, everything came in great shape but two of the sets were missing from the envelope, i ordered a bunch of the movie upgrade sets btw, and the missing were leader optimus and ratchet

    Also i ordered also the Fallen upgrade set but this one got some horizontal red line across the whole sheet

    I know they have great customer service (and obviously i emailed them earlier about this, waiting for reply), but has anyone got similar problems in the past? what happened then?
     
  2. Red Alert

    Red Alert Security

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    its possible they split the order.
    They have done it to me before.Just give it till tuesday the email again.
    They are pretty good about completing orders.
     
  3. Jeremy.B

    Jeremy.B Formerly Leader Blackout TFW2005 Supporter

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    Jessica should be able to help you. Those movie upgrade sets are really small, so double check the envelope. I have ordered a bunch and never had any problems, and they have always responded well to emails sent to them.
     
  4. wheeljaxx

    wheeljaxx Banned

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    i've only ever been upset with one set, Reflector. when they changed the stock to the new stuff, they also changed the graphics somewhat, and even though it's a more closer match, the previous set looked 1000 times better without all the dot matrix type shading and "grey" color
     
  5. Napjr

    Napjr <b><font color=gold>Mr. Internet</font><br><font c Veteran

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    Thats what i saw with the ones i got (they were inside a little bag), but leader Optimus & Ratchet have a good size compared to others
     

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