I need help with my Pay Pal Claim

Discussion in 'Transformers General Discussion' started by Stoneclaw, Apr 5, 2008.

  1. Stoneclaw

    Stoneclaw Member

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    So i bought a pair of figures from this guy in january. Pay Pal has asked me to show some documentation so i can get a refund

    To continue with the investigation of your complaint, we must request
    documentation to support your claim that the item is not authentic. Please
    obtain a document from an unbiased, third-party, such as a dealer,
    appraiser, or organization that is qualified in the area of the item in
    question (other than yourself), which clearly identifies the item as not
    authentic. The document must specifically state how the item received
    differs from an authentic item and must include a detailed explanation of
    how the person evaluating the item determined that it is not authentic. If
    possible, the document should include a serial number, and must be on
    letterhead that includes the name, address, and phone number of the
    business or organization so that PayPal may contact them if necessary.

    But I am not sure where I can get this? I have till April 9th to Fax it to them. I bought an "Alternators Grimlock and Wheeljack" is what it said (Here is a link to a post i posted here with some pictures of the items http://www.cybertron.ca/boards/showthread.php?t=6107

    Basically These ones are metal, a lot heavier and just tons of differences. Chinese Knockoffs of Binaltechs. If anyone can help me or know someone who can help me I would really appreciate it.

    Like even if someone here that maybe sells / deals transformers could write me up something....
     
  2. Chosen

    Chosen Space Ninja

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    http://www.cybertron.ca/boards/showthread.php?t=6107

    Because you messed up your link by only copying and pasting your post.

    What PayPal is requesting seems to be a lot more strict than I'd have expected. Spencer might be a good person to help you out with this, he handles a lot of these KOs in the first place.
     
  3. Stoneclaw

    Stoneclaw Member

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    thanks for pointing out my mistake i fixed it. Yeah I just don't know anyone in town who you could consider an expert really. I can supply as many pictures as anyone wants of the KO's Though.
     

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