I couldn't find a thread on this but I know that some people could not get it to stay open. I discovered this earlier this year. For those that don't know here it is. This is a little tricky but take one hand and insert the Cyber Key and with the other hand pull on the jaw. It should hold but if not try again. Do not pull too hard because you run the risk of breaking it. You probably will not get it the first time, when I was moving mine and the key came out it took some time to put it back in. There it is. Very easy other than the many tries it might take to get it to work. Hope this helps those of you who have it and didn't know about this, although I'm sure many have found a way to do this by now I just thought it wouldn't hurt to post it anyway.