I don't want to turn this into a anti-gamestop rant, but I am curious about other people's experiences lately at Gamestop. Some of you may work there, so maybe you can offer some insight. Firstly, I have been going to gamestop for at least 15 or so years...talking back like since the funcoland days. (or did gamestop buy them too ) at any rate...l have seen a severe overall customer service decline at these chains. I think its also an area thing, because customer service in this whole area is severely lacking. I dont ask their opinion on anything game related...because I know "should I buy X or X" is a pretty dumb question to ask someone who doesnt know you personally. What I am referring to is the problem I have had getting the simplest things done....like say a status check...to see if a preowned game is at another gamestop in the area. During the recent buy 2 get 1 free sale..I inquired about fable 2, and star ocean for PSP at another store...the person in both cases of course snickered and was like "dude, the is NO way you are going to find THAT preowned..it just came out.." and didnt even bother to look it up...its not like the stores were busy, I was the only one there in both cases. At another store I overheard the guys snickering about someone calling and asking about fable 2 preowned, and didnt bother. So afterwards I went to the GS website, and looked up star ocean...and lo and behold there it was preowned at a store about 20 miles from my house...the next morning...same thing with fable 2. Yeah I know I can use the website instead, but the website only shows status as of 8:00 AM that morning..and doesn't list update throughout the day to reflect accurate status. What irritates me is they act like that, yet I have found pretty much ANY popular game preowned within a week. This includes: Dead Space, Silent Hill 5, Fable 2, Saints Row 2, Star Ocean PSP, Wario Shake it, Golden axe BR (didnt buy) star wars JA, and a whole host of others, so it isnt like it doesnt happen. Bottom line, there is always going to be someone that either beat the game quickly, or simply didnt like it. A few of those games I found within two days of release... Well now, on to the star ocean PSP fiasco...I called and the girl told me they had it preowned, with case and instructions and she said she would put it aside for me. I drive 25 miles there 2 hours later...and told the kid at the register the girl held it for me. The girl had left for the day, and he couldnt find the case and instructions...he then tried to say they didnt have it...I told him the girl just told me it was there and complete..it then went and "looked" through the PSP preowned shelf, and said they didnt have it....by then he was like "oh well, we dont have the case" The manager came over and I asked him to call the girl and ask her, since I drove 25 miles to pick it up. He claimed he called her, and she didnt answer. Given his whole nonchalant attitude, and the fact he never bothered to look for it..I doubt he called. As I was getting ready to leave I looked at the preowned rack, and on the bottom shelf was THE CASE, in plain view...not only did the kid not bother to look for it, the girl never set it aside...if it wasnt for the B2G1F sale, I woulda left that crap there...I was POed!!!!! That kinda brings me to my next sorta gripe...it seems gamestop has hired ALOT of women recently, pretty much all of them have like 3+ girls..not that there is any problem with that...but many of them seem to be there to look cute, more than anything else..I remember going into one of the GS, and the girl stood behind the counter pouting because she wasnt getting off on time, as opposed to helping people...wtf? I expect that kinda nonsense at walmart or burger king...but not at a specialty-oriented store like GS. Also, has there ever been any thought into..maybe deducting 20% if people bring in trade games without case & instructions? Of course the game should be discounted 20% once it hits the sales floor ( a local mom and pop does this) I don't know about you guys, but finding a just released game in one of those GS cases is a deal breaker for me......several of the GSs around here..usually ones at the mall, have more than 70% of their stock in those cases...WTF? Lastly, this isnt the case at all gamestops...one of the ones I go to is AWESOME..and I do all my preorders, and new purchases there, because the people there are helpful and friendly. Sorry for the long rant, but this has been a LONG time coming. What do you guys think, how have your GS experiences lately been?