Ok i am begining to work on my eagle project for boy scouts and i was looking to see if i could find a store that carries 1 in. X 2 in. boards. Simple enough. Lowe's hardware apparently dosen't carry a 1 in by anything. So i checked Home Depot.'s website. The had some 1 by 4's on the site. So i though i would e-mail them to see if i could have them special ordered. So i sent them this email. A simple Yes or No question. And this (after 2 confirmation e-mails) is the response i recived. What's the point of CS on a website if they can't answer yes or no questions? All i wanted to know is if i could have a board cut. just that simple. I guess that was a complete and total waste of ~3 days. Has anyone else ever had a customer service response "teeming with helpful advice" like this one?