As you can see from the pictures below the box has a good dent in it, but the worst part is the condition of the plastic bubble. The bubble looks like it was completely melted. I have no idea what Takara would have done to get it this way. I haven't even tried to take the figure out as I would likely have to cut the bubble to do so and I am still debating my options. The box the entire package came in was completely fine and the Ramjet box was bubble wrapped, so it was definitely like this when TFSource put it in the package. TFSource isn't being too helpful with it either so far. They are of course blaming Takara and said that they had no control over how it came to them. They also say that they cannot guarantee that a replacement will not have the same damage. Or I can keep the figure and take a $20 credit. Since I live in Canada shipping it back would be somewhat costly (I assume that I eat the cost of that) and customs could be an issue. I responded and simply asked if they can just check the box of a replacement before it ships for any damage. I'm usually pretty easy going when it comes to box condition and would have probably left it if it wasn't for the condition of the bubble. I really only keep the boxes for resale value, but I thought it would be nice to have all the Takara MP Seeker/Conehead boxes together on display at some point. I just want to get some advice from you guys on how you would handle this. I paid with Paypal, is it worth getting them involved? I assume not since TFSource is offering a replacement (although the condition of that replacement is not guaranteed). Thoughts?