I got my Revoltech Starscream two days ago, and I noticed straight away in the package that his right arm wasn't in the joint correctly. "Nevermind" I thought. "It's just a ball joint, it'll just pop back in and it'll be fine." - I was wrong. The revoltech joint does NOT like to stay in it's socket, so displaying him is a bitch because movement makes his hand fall off. Also, the lower arm (blue part) is quite weak on it's joint, and has fallen off of it's own accord as well. I went to try fill out the Takara form for product problems, but the babelfish translation confused me more than the japanese text did. So I tried google, but then realised that it's a different company that produce Revoltechs (Kaiyodo), so I looked at their website and couldn't find anything. Does anyone have any advice on how I can get a replacement for my Starscream - I am digging the figure and am considering getting a Prime and Rodimus too, but I'd really like to get a good condition Starscream first. Any help is greatly appreciated.