Has anyone not yet recieved their sideburn yet

Discussion in 'Transformers Toy Discussion' started by dawGTX, Sep 22, 2011.

  1. dawGTX

    dawGTX Well-Known Member

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    I have not recieve my sideburn from tfcc.
    All of my friends in my country has recieve thiers.

    Whats worse tfcc say there is nothing they can do about it.
    Really disappointed. Get nothing from the membership i paid for

    Wonder anyone out there is facing the same issue as me
     
  2. Chris McFeely

    Chris McFeely Well-Known Member

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    Oh yeah, you're far from alone. There's still a fair few members in countries all around the world - I'm in the UK, I know several Canadian members don't have theirs, and more in Europe - who don't have theirs yet. About 2.5% of customers, apparently. And yes, it is a complete mess with very disappointing handling from the club. However, they HAVE said on forums - but not in the actual message from customer services, naturally - that it may be possible to replace some members' lost figures when undeliverable figures have returned. Also, the figures ARE still appearing here and there - a friend of mine, for instance, who lives just an hour away just received his a few days ago.
     
  3. Obsidian X

    Obsidian X Dork of the moon

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    Keep on waiting and hoping. I don't have mine either but I keep my fingers crossed.
     
  4. DethPike

    DethPike Master of Sinanju

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    They told you there's nothing they can do about it?

    When you get YOUR Sideburn, I'll renew MY membership.
     
  5. rxlthunder

    rxlthunder Banned

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    Wait, what country are you in?
     
  6. ElSnarfo

    ElSnarfo Registered Slacker

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    I got mine just fine and I'm from the Netherlands
     
  7. rizuan76

    rizuan76 Banned

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    Oh he's from Singapore & I know him. That's typical of him, likes to whine & moan whenever he doesn't receive any of his toys.

    He needs more patience that's all.
     
  8. Chris McFeely

    Chris McFeely Well-Known Member

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    Hey, now, hold on. Members we told that if they hadn't received their Side Burns by the first of September to contact customer service. That was over three weeks ago. It is definitely within anyone's rights to whine about things at this point.
     
  9. primenemesis

    primenemesis Banned

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    Ebay:
    wow that's rough!
     
  10. dawGTX

    dawGTX Well-Known Member

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    I see that i am not the only one. As far as emails with tfcc, they are unable to send a replacement. Like what Obsidian X say whats left is keep fingers crossed and wait.
    sigh...
     

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