Has Anyone Bought From fantofan.jp?

Discussion in 'Transformers Toy Discussion' started by DecepticonSpike, Apr 17, 2012.

  1. DecepticonSpike

    DecepticonSpike Member of the Scrappy Doo Fan Club

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    If so, how is their customer service? I'm thinking about ordering something, but I've never heard of them, so I want to hear from people who have before decide.
     
  2. Knightdramon

    Knightdramon Hasbro LIES to the US

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    Used Ryan years ago. He had pretty good prices, yet you had to pay up front for everything [or, at the most, within 2 weeks]. Never had a problem with him besides the fact that everything was, and still is, in e-mail format. He never got around to upgrading his site at all.
     
  3. wildfly

    wildfly Right notes. Wrong order.

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    Haven't used them in years, but were pretty good at the time, iirc.
     
  4. sunlink

    sunlink Be Transformed

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    Like everyone else it's been years since I used Ryan. Nice guy.
     
  5. Maetel

    Maetel Well-Known Member

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    honest guy, pretty much one man operation so communication can be a bit slow, pretty good discounts if you catch preorders in time, because they come and close months before other retailers. for preorders you'll need to pay a deposit, i think either 1/3 or 1/2 of the total costs, for absolute cheapest shipping let him know you want the bare minimum packing/padding and no insurance/tracking. i don't know if he has a 'return policy' for defects and what not since he's just one guy and i don't know if he's able to eat the loss like other retailers.
     
  6. PoweredConvoy

    PoweredConvoy Randy of the Allspark

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    Really nice guy but as others have said he's a one man operation so he can be pretty slow to respond and ship (this isn't his full time job).

    If there is a problem you will have to pay for the shipping to and back as I've had in the past (MP Black Rodimus Convoy was broken) as he's just one guy and not a big reseller.

    Randy
     
  7. DecepticonSpike

    DecepticonSpike Member of the Scrappy Doo Fan Club

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    Thanks everyone. I'm going to email him tonight and see if he still has that Green G1 Ratchet.
     
  8. Knightdramon

    Knightdramon Hasbro LIES to the US

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    Oh, the updates on that sale page are non-existent. The clearance page itself is what, 4 years old?
     
  9. Feralstorm

    Feralstorm I ship Nick & Judy TFW2005 Supporter

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    Same here. I bought when Music Label Soundwave was new.
     
  10. SydneyY

    SydneyY @syd_tfw Veteran TFW2005 Supporter

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    Shame you aren't in Australia...I have one I'm going to put up for sale. Good luck with F2F :) 
     
  11. DecepticonSpike

    DecepticonSpike Member of the Scrappy Doo Fan Club

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    If I was Down Under, I'd buy it off of you.
     
  12. johnchow604

    johnchow604 Well-Known Member

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  13. DecepticonSpike

    DecepticonSpike Member of the Scrappy Doo Fan Club

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