Got screwed on ebay, what should I do?

Discussion in 'Transformers On Ebay' started by yyh2046, Jun 4, 2010.

  1. yyh2046

    yyh2046 Well-Known Member

    Joined:
    Dec 25, 2006
    Posts:
    585
    Trophy Points:
    111
    Likes:
    +0
    About 2 weeks ago, I bought a boxed G1 Overlord from an ebay seller (10 possitive feedbacks) at Turkey. He then provided me a tracking# for registered mail. Yesterday I picked up the mail from the post office, it turned out to be a PADDED ENVELOPE WITH ONE PIECE OF PAPER INSIDE (paypal invoice). I of course contacted the seller immediately, but got no response. I think I've been screwed...what should I do??? :banghead: 



    -- Update 06/11/10 --

    7 days after I started ebay dispute (with no response from seller), I was able to escalate it into an ebay claim (let ebay decide) and a few hrs later ebay support group sent me a decision email letting me know that I won the claim and the full amount has been refunded to my paypal.

    I'm glad it worked out. Thanks for all the useful input in this thread!

    The seller is located in Turkey, obviously he/she has done the same to another buyer, now there are 2 angry feedbacks in his/her profile, 83%
     
  2. Might Gaine

    Might Gaine The Devil Express

    Joined:
    Apr 16, 2003
    Posts:
    2,972
    News Credits:
    7
    Trophy Points:
    201
    Likes:
    +7
    Make a claim with Paypal. Take a picture of what you received and show it to them.
     
  3. payton34

    payton34 Well-Known Member

    Joined:
    Sep 15, 2007
    Posts:
    4,049
    News Credits:
    13
    Trophy Points:
    151
    Likes:
    +13
    ^^^ What he said.

    Even though "technically" there was a tracking number, take a photo of what you received and file a paypal claim under "significantly not as described".
     
  4. Red leader

    Red leader Nom Nom Nom

    Joined:
    Jul 19, 2007
    Posts:
    3,685
    News Credits:
    87
    Trophy Points:
    197
    Likes:
    +143
    do it as quick as you can so he doesnt have a chance to get rid of your cash, paypal tend to side with the buyer so you should get something back, good luck and sorry to hear about this.
     
  5. ninety

    ninety NERDS!!

    Joined:
    Aug 16, 2007
    Posts:
    3,182
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +2
    Echoing what everyone else has said, file a Paypal claim, and provide pics of what you received. The tracking no. will be linked to the amount of postage paid, which clearly won't be enough to cover the weight of Overlord. Paypal will refund your money as long as it's still in the seller's account. If he's taken it out, you may have to wait until he has money in the account again.

    I believe in some countries, you can't withdraw the money from your Paypal until the buyer has indicated they're satisfied, don't know if it applies to Turkey or not, it's not applicable here in the UK.

    I remember seeing that Overlord, sorry to hear you got screwed.
     
  6. Sioce

    Sioce Radicon in training

    Joined:
    Jul 4, 2009
    Posts:
    3,059
    News Credits:
    3
    Trophy Points:
    151
    Likes:
    +3
    Ebay:
    You will get a refund from paypal either way. They will just lock his account until he puts money in it to cover the refund.
    Just file the claim immediately, file one with ebay as well, so he cannot get anyone else with this sort of thing. A negative feedback stating what happened can't hurt.

    Sorry to hear about this.

    I don't understand why people pull this crap. Paypal makes it so you really can't pull this off.
     
  7. yyh2046

    yyh2046 Well-Known Member

    Joined:
    Dec 25, 2006
    Posts:
    585
    Trophy Points:
    111
    Likes:
    +0
    Thank you guys! I just did some research and found out that ebay has changed its policy about claim processing. It seems you can't open both ebay claim and paypal claim on the same transaction. Since I only have "one shot" and I've been screwed by paypal several times over the years (sellers didn't ship anything, claims ended in my favor, but paypal would not cover my loss), I'll try open an ebay claim instead, considering ebay has a so-called "buyer protection program", even though ebay and paypal are in fact together.

    Hope it works, will update here.
     
  8. mykticon

    mykticon Well-Known Member

    Joined:
    Aug 30, 2004
    Posts:
    2,441
    News Credits:
    8
    Trophy Points:
    202
    Likes:
    +9
    Ebay:
    I have used the Ebay claim method and it was just as effective. I would call the 1 800 number though as you have a better chance at an actual person hearing what happened. Usually ebay will try to contact the seller and I think give them 7 days to respond and if nothing, you get your money back and the seller gets what's coming to him. Good luck! It's guys like this who make it hard to sell on Ebay.
    To elaborate on what ninety said, I think if you have less than 100 feedback, Paypal won't let the seller remove funds until buyers is satisfied.
     
  9. UltraMarknus

    UltraMarknus Well-Known Member

    Joined:
    Oct 10, 2006
    Posts:
    197
    Trophy Points:
    61
    Likes:
    +0
    Or 21 days pass...whichever comes first...21 days or positive feedback.

    I, personally, would've gone the PayPal route as I know they freeze the sellers funds when a dispute is opened...I know because some idiot did that to me because he knew I did not put tracking on the package.
     
  10. Sideswipe1954

    Sideswipe1954 Well-Known Member

    Joined:
    May 19, 2009
    Posts:
    3,072
    News Credits:
    16
    Trophy Points:
    166
    Likes:
    +16
    Correct, they did that for my first international E-Bay sale as well. They held the funds until either 21 days or positive feedback was left, even though I was at 100% seller/buyer feedbacks. They did release the amount of money I used to purchase the postage however, since I bought the postage directly via Paypal, and then the rest was done once he left feedback. After that, I did 2 other international transactions and neither one was held, so unless this was his first, they might not have held the funds in his account.
     
  11. chrisr291

    chrisr291 Master of the Unknown

    Joined:
    Jun 3, 2009
    Posts:
    12,359
    News Credits:
    5
    Trophy Points:
    227
    Likes:
    +33
    Ebay:
    That really blows, I hope everything works out for the best. Paypal or Ebay will surely take care of you. This is one of those instances in which ebays "Always side with the customer" methodology works!
     
  12. Red Alert

    Red Alert Security

    Joined:
    Feb 5, 2008
    Posts:
    8,558
    News Credits:
    26
    Trophy Points:
    176
    Likes:
    +26
    Make sure you get a clear pic of the customs form and weight.


    if it says something like "toy 10oz" then it's a slam dunk.
     
  13. Tiller

    Tiller I don't know nothin'

    Joined:
    Sep 22, 2009
    Posts:
    4,359
    News Credits:
    1
    Trophy Points:
    172
    Likes:
    +10
    Ebay:
    What these guys said. Also please indicate who this seller is so no one else here gets burned.
     
  14. Automorpher

    Automorpher Autobot Slut!

    Joined:
    Jun 5, 2006
    Posts:
    9,879
    News Credits:
    4
    Trophy Points:
    232
    Location:
    Smallest country in the world, no?
    Likes:
    +12
    Its da@# shi*&y Sellers like this & I hoped that Karma has him good one day. :mad: mad:mad 
     
  15. DarthMagnificus

    DarthMagnificus Banned

    Joined:
    Jan 1, 2010
    Posts:
    675
    Trophy Points:
    101
    Likes:
    +0
    Good luck...someone did this too me on a G1 omega supreme...filed a paypal claim...took pictures...emailed pictures...they showed the tracking showed delivery...seller won his scam and i lost $80 dollars...i would file the claim like the other said..but i would not hold my breath on hoping ebay/paypal do the right thing,
     
  16. cobra zartan

    cobra zartan Think's He's a Detective.

    Joined:
    Feb 4, 2006
    Posts:
    6,344
    News Credits:
    16
    Trophy Points:
    232
    Likes:
    +19
    I kinda had the same, I recieved a junk item and because I could not find a 3rd party to identify this item and put it on paper that I got a fake pos paypal sided with the seller.
     
  17. yyh2046

    yyh2046 Well-Known Member

    Joined:
    Dec 25, 2006
    Posts:
    585
    Trophy Points:
    111
    Likes:
    +0
    -- Update --

    7 days after I started ebay dispute (with no response from seller), I was able to escalate it into an ebay claim (let ebay decide) and a few hrs later ebay support group sent me a decision email letting me know that I won the claim and the full amount has been refunded to my paypal.

    I'm glad it worked out. Thanks for all the useful input in this thread!

    The seller is located in Turkey, obviously he/she has done the same to another buyer, now there are 2 angry feedbacks in his/her profile, 83%
     
  18. aprim

    aprim Well-Known Member

    Joined:
    Jun 11, 2006
    Posts:
    5,701
    News Credits:
    1
    Trophy Points:
    232
    Likes:
    +9
    Hey man, congrats..one for the little guys!
     
  19. Tigertrack

    Tigertrack Back In The Game!

    Joined:
    Feb 8, 2010
    Posts:
    7,054
    Trophy Points:
    176
    Likes:
    +2
    So there's a turkey in Turkey huh? Glad it worked out for yea, thank's for letting us know. What's the user name so we can all avoid him?
     
  20. UltraMarknus

    UltraMarknus Well-Known Member

    Joined:
    Oct 10, 2006
    Posts:
    197
    Trophy Points:
    61
    Likes:
    +0
    ya, if the seller dosen't respond you automatically win. Good thing the seller couldn't/wouldn't be bothered!
     

Share This Page