FPJ warbot bundle order issue

Discussion in 'Transformers 3rd Party Discussion' started by Zaltron, Oct 12, 2012.

  1. Zaltron

    Zaltron Well-Known Member

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    Hi,

    I have pre-ordered FPJ warbot bundle from FPJCore website on 4th Oct. However, I still cannot see the order history in my account though PayPal shows the order number. I know FPJ has said they have fixed the system issue, however no matter how many times I tried to 're-send' validation email, I still didnt receive any email (even in Junk box).

    Can I have any advice please? I've tried to send email to FPJ as well as contact them via thier website contact form, but never get any response.

    Cheers
    Zaltron
     
  2. Ceerad

    Ceerad Well-Known Member

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    I'm having a similar issue with x-transbots over at Toymoda.com.
    I ordered the Purple SG Battle Tanker.
    I got a shipping notice from Paypal but my account on their site has no record of the purchase.
     
  3. Transbot90210

    Transbot90210 Banned

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    Contact FPC and let then know yoru situation. I would also POLITELY let them know that if the issue is not fixed by the 45th Paypal dispute day you will be forced to file a dispute. Once again just elude to that last part IF you really want the bundle.
     
  4. daimchoc

    daimchoc Well-Known Member

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    Question: Did you get a paypal payment email showing that you paid for your stuff? If so, that should have listed your order number.

    Example:


     
  5. deaculpa

    deaculpa Seven Star Fist

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    I do have an email from them in my spam folder, and can also see both the bundle order and assaulter order in my "orders" area. If you don't have either of those, I'd just copy your info from PayPal and send it to them letting them know it hasn't updated. I find that you catch more flies with honey than vinegar, I would just be cool about it and send it as an fyi.
     
  6. Tiller

    Tiller I don't know nothin'

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    Check your junk folder. A few people were reporting gmail sticking the email confirmation in there.
     
  7. Zaltron

    Zaltron Well-Known Member

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    Thanks for your reply. I do have paypal confirmation email with orde info, just not shown in my FPJ account.
     
  8. Zaltron

    Zaltron Well-Known Member

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    I've checked it's not in my spam folder...
     
  9. Zaltron

    Zaltron Well-Known Member

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    I used hotmail, let me have a try with gmail later
     
  10. Predakign2000

    Predakign2000 All Hail Unicron!!!

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    Try changing your faction on FPC under account settings I think. I had the same problem with Steel Core. I changed my faction to Horde and I was then able to see my order.
     
  11. Genetic

    Genetic Morg Than Meets the Eye

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    I'm not a member of the Fansproject site, ordered the bundle and have got the email confirmations including one which tells me to click a link ot check the status of my order. It tells me that if I don't have an account, a second email would follow to give me login details. Never got that second email, not even in the junk folder. So I have an order with them, but no way to check the progress of it lol.
     
  12. Transbot90210

    Transbot90210 Banned

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    Because all must follow Herr Transbot and join his Crystallon Horde!!! Bwah ha ha.
     
  13. Predakign2000

    Predakign2000 All Hail Unicron!!!

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    All Hail The Horde!!!!!
     

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