FML-SDCC Rodimus broke right out of the package

Discussion in 'Transformers Toy Discussion' started by guard convoy, Jan 19, 2011.

  1. guard convoy

    guard convoy The Big Daddy

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    ok, i wanted an sdcc rodimus so i go on bbts and order the one in their vintage department, since it was sealed and was $5 cheaper than buying the "substandard" versions. Well i wait about 6 days and he just got here. Excited, i open the box, as i remove him from the plastic tray, part of his door, BROKEN, falls right off......so yeah, i barely touch the toy and he is broken right out of the box.

    pictures of the damage:

    [​IMG]
    [​IMG]
    [​IMG]

    so i need advice:should i contact bbts to see if there is anyway to get a replacement? cause while they do have sdcc rodimus in stock, this was in their vintage department so i don't know how that works, or should i just try to glue it back on and cry?
     
  2. Optimus Vader

    Optimus Vader Banned

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    I'd see if you can exchange it for a substandard one that isn't broken. I'd expect BBTS to take care of the shipping fees too.
     
  3. Grimlock_13

    Grimlock_13 Reformed Geewunner

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    Exact same thing happened to me man. I was PISSED. I'm still trying to figure out a way to fix it.
     
  4. Omega_Sentinel

    Omega_Sentinel Well-Known Member

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    EXACT same thing happened to me too a couple months ago. Mine was ordered from Hasbro right after that SDCC so I figure I'm screwed.

    Seems this is a pretty common issue???
     
  5. grandizerGo

    grandizerGo Predaking

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    get the kiss players one instead...simply perfect..sorry about that man bbts is great they will take care of you..
     
  6. tony77tony77

    tony77tony77 Well-Known Member

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    contact BBTS they WILL exchange it!!
     
  7. guard convoy

    guard convoy The Big Daddy

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    i sent them an email, so i'll see what happens when they send me a message, it just sucks that the toy is right there and i can't transform it
     
  8. conan050

    conan050 Well-Known Member

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    This happened to me too:mad  way back when I bought it a few years back!! I just super glued it back on. You do loose the ability for the door to slide and the door won't fully close in car mode but it doesn't affect transformation at all you just need to be a little careful.
     
  9. ssancho

    ssancho Well-Known Member

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    From all the replies it seems like this figure had horrible Quality control
     
  10. SPLIT LIP

    SPLIT LIP Dry built

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    Mine didn't have any QC issues.

    That bites big time. There's no way to repair it?
     
  11. guard convoy

    guard convoy The Big Daddy

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    i ain't gonna try unless i have to, if i can get a replacement i'll just get a replacement
     
  12. Batman

    Batman The Dark Knight TFW2005 Supporter

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    You couldn't have bought it from a better store. In my past experience they have always been able to replace the item or provide a refund for the item.

    I never had an issue with my Rodimus or Mirage, but I must admit they like every Alternator are scary to transform. I am glad I sold most of them off.
     
  13. starscream-99

    starscream-99 Well-Known Member

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    Sorry to hear that man. Good luck. Keep us posted.
     
  14. guard convoy

    guard convoy The Big Daddy

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    got an email today:

    they asked me if they can have UPS send me a return label so they can do a refund....seems like they won't give me a replacement.....that sucks but i guess i'm stuck having to repair it
     
  15. videriant

    videriant Well-Known Member

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    Respond to them and ask them since they don't have a replacement if they wouldn't mind giving you some store credit. Doesn't hurt.
     
  16. grandizerGo

    grandizerGo Predaking

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    hey check out the junkion exchange maybe some one has one for parts left over from a custom...just a thought good luck
     
  17. marshall dusty

    marshall dusty Well-Known Member

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    same thing thing happened to me. i bought it off a local. messed with it, put it on display, months later, i saw the door on the glass shelf. no one touches it. i guess it's not uncommon.
     
  18. guard convoy

    guard convoy The Big Daddy

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    the main thing is:i want this toy, and is all the hassle of repackaging it, waiting for them to get it, buying another one for even MORE money, and then waiting for that with a chance of it to break again worth it? i am not sure
     
  19. chrisr291

    chrisr291 Master of the Unknown

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    How much did you pay for it BTW? I don't know much about this line... maybe pm superquad7? If their is a fix, he would know!
     
  20. guard convoy

    guard convoy The Big Daddy

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    $53 shipped, so basically for almost the price of a fixed one i bought a broken one
     

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