FansProject issues

Discussion in 'Transformers 3rd Party Discussion' started by bsutton1, Feb 7, 2011.

  1. bsutton1

    bsutton1 Well-Known Member

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    I received Sidearm from BBTS today. The only problem I have with him that he has 2 left fists instead 1 left fist and 1 right fist. Has anybody ever had any problems from FansProject?
     
  2. Navihawk11

    Navihawk11 Active Member

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    I got two of the little guys and had no problems.
     
  3. Shadow Convoy

    Shadow Convoy Stealth Ops Commander

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    i'm sure bbts will make good on it, just shoot them an e-mail
     
  4. Batman

    Batman The Dark Knight TFW2005 Supporter

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    He said it best.
     
  5. bsutton1

    bsutton1 Well-Known Member

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    I sent an email to BBTS this morning. They are sending me a replacement. I hope it's a good one.
     
  6. tony77tony77

    tony77tony77 Well-Known Member

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    BBTS is the best!!!
     
  7. QmTablit

    QmTablit Disguise: Check. Robot...

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    Buying it in person is the best. An online retailer is a nice second option.
     
  8. wildfly

    wildfly Lasers, 8 O'Clock, Day 1.

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    They'll probably check it.

    And if they don't they'll make it right.

    Part of the reason they cost a little more is because they do stuff like this.
     
  9. starscream-99

    starscream-99 Well-Known Member

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    I love BBTS. Hope your 2nd one is cool.
     
  10. SpectorDave

    SpectorDave Wrecker

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    ive had no problem with mine!
     
  11. kaos

    kaos the original thirteen

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    i have multi of all fansprojects products and the only prob i ever had was w/sidearm..one of the 3s waist is loose but not a biggie since i keep that one in gun mode anyways...and ditto on the BBTS remarks..they are the cream of the crop when it comes to custermer service..i once was missing a piece from the teletron upgrade kit and i totally described which piece was missing wrong but they sent me a pic askin if this was the piece i was missing..once i replied it was,it was on my doorstep within 2 days...:bowdown: 
     
    Last edited: Feb 9, 2011
  12. Foster

    Foster Super Mod

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    My Protector had both of the joints for the bottom of my feet break, on the first transformation. One broke entirely off, the other just cracked. I zipped BBTS a couple of photos and replacements are on the way.

    [​IMG]
     
  13. Batman

    Batman The Dark Knight TFW2005 Supporter

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    Aw man that sucks. Good news about the replacement though :) 
     
  14. D-Unit

    D-Unit #1 Heel

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    If you got it off BBTS, let them know. I had this issue with the Valkyrie/Arcee having two left arms. they sent me a replacment right arm.
     

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