Fandom Card Issues 2/2012

Discussion in 'Transformers News and Rumors' started by Lumpy, Feb 3, 2012.

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  1. Lumpy

    Lumpy Taylor Swift Actionmaster Super Mod

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    Staff Edit 3/21/2012:

    Discussion related to the TFCC security issue is now closed. It is not to be discussed anywhere on the site unless NEW information comes out. This information could come from a fan who had communication with Hasbro, the club, or any other relevant party. If the club or Hasbro put out official statements, that is cool to post as well.

    If that happens, please create a new thread. Discussion will be allowed briefly, contained specifically to that new information. Once an official rep responds and clarifies questions related to the new information, the thread will be closed. If they do not, and discussion hits a wall where it is just speculation and opinion, then we will close it.

    New reports of having your card compromised unfortunately at this point is not new and does not warrant a new thread. It is assumed that people who have done business with the TFCC in the past have the potential to get their credit cards compromised.

    People have reported that their email address and password associated with Club logins on the old store/forum may have also been compromised. So reports of your other accounts being accessed by someone else is also not warranting of a new thread. (And BTW - if your username/password at any club site was the same as your bank/PayPal/etc - change it ASAP).

    We thank the fans who alerted the rest of the community about various issues and hopefully helped avert some loss.

    Please use the below information to brush up on any info you may have missed.

    Statement from Fun Publications Regarding CC Issues - Transformers News - TFW2005
    TFCC CC Update 2/29/2012 - Transformers News - TFW2005
    Hasbro Communication Regarding TFCC Security Issue - Transformers News - TFW2005
    Transformers Collectors Club Update - Transformers News - TFW2005
    http://www.tfw2005.com/transformers...ons-cc-issues---32712-new-information-174679/

    If you would like to see official responses to questions and concerns so far, please view Pete@Botcon's posts here:

    http://www.tfw2005.com/boards/search.php?do=finduser&userid=41913&searchthreadid=543525

    Please use the following information to contact Fun Pub directly:

    Email 1 - admin@funpubinc.com
    Email 2 - admin2@funpubinc.com
    Phone 1 - (817) 448-9863
    Phone 2 - 1-800-772-6673

    If you were compromised - Fun Publications asks you answer the questions on the below page and email them with it:

    https://www.transformersclub.com/tccccinfo.cfm

    Until new information comes out - ALL questions and concerns about Fun Publications and their activities (club, store, convention) should be directed to them via the methods above.

    If you get a response from them, and feel it's new information the fandom would benefit from knowing, feel free to post it here in a new thread. We will allow contained discussion for a brief time, allow for an official rep to clarify if they choose, and then close.

    Thanks everyone.



    _________________________________________






    Staff Edit: Statement from Pete@Botcon regarding all this:


    Staff Edit 2:


    a) the credit card things is still only with 3 or 4 people, and not confirmed to be directly linked to the club, it's purely speculation still...

    b) if you had got the card 6 months, 4 months, or 4 weeks ago, you'd be posting right now about how stoked you were to get these figures...

    c) like i said earlier, i really doubt these will go up, and i bet if you go put up a wanted thread right now, someone will sell you one for a very fair price... if i had an extra, i would...
     
    Last edited by a moderator: Mar 1, 2012
  2. Matty

    Matty @StayingInTheBox Moderator News Staff

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    Add me to the list who has a strange pending sale on CC. I was one of the first to order from TFCC before the crash. It's a $1 Google charge which I don't know what it could be.
     
  3. alldarker

    alldarker M.A.S.K. Crusader

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    Bad news. Seriously, don't wait and call your CC company as soon as possible... This could well be a CC hacker testing your card.
     
  4. Matty

    Matty @StayingInTheBox Moderator News Staff

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    Oh yeah, already on it. This hobby is becoming more of a job than I'd like it to be.
     
  5. Alucard77

    Alucard77 Kaon Gladiator Champion

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    That happens sometimes when you buy gas. So it might have been that. Keeping finger crossed that is what it was.

    I am getting some nice ass figures here, just sucks that they have the added benefit of having to look at my CC every day or so just to see if I have been taken.
     
  6. Matty

    Matty @StayingInTheBox Moderator News Staff

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    That was my first reaction to it too, but like many I keep a close watch on my statement on a daily basis. I saw all my gas charges and other routine purchases like that and the $1 GOOGLE charge didn't fit. Regardless, I canceled the card for safe measure and will have a new one next week.
     
  7. Stormcrow

    Stormcrow Well-Known Member

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    Welcome to the club. I got robbed for 1100 bucks the day after the first pre order debacle. Knocked me into overdraft. Still trying to get everything squared away with the bank. Still sitting in negative at the moment so I wasn't even able to score the figures. Fun Pub told me to contact them, so I sent an email two days ago politely explaining the situation as it happened WITHOUT pointing fingers or saying they were to blame (because honestly there's no definite proof that it had anything to do with TFCC), but they still haven't contacted me back. The entire situation is pretty lame.
     
  8. lildevilchick

    lildevilchick what the doctor ordered

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    That's an odd charge. Usually when someone gets your CC number, they go nuts and buy expensive crap all at once. A $1 charge all by itself is not something you usually see when someone has stolen your CC info. Unless it was someone just testing to see if it worked in the first place.
     
  9. Stormcrow

    Stormcrow Well-Known Member

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    Not really true.
    In most cases I've seen or heard of, it usually starts with a small transaction to test the card, followed by a large transaction.
    For example, my card was "tested" with a $10 transaction to Bed bath and Beyond, followed shortly by $833 to American airlines.
     
  10. lildevilchick

    lildevilchick what the doctor ordered

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    Weird. When my info was stolen years ago, I only had several large purchases on it - each of them over $100. I guess it depends on who's got your info. Regardless, having your CC # stolen is a ridiculous pain in the ass.
     
  11. Matty

    Matty @StayingInTheBox Moderator News Staff

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    The only other time my CC was compromised was when TFsource had their shitstorm. The first charges I started noticing were $1 ITunes charges, which at the time I wasn't even using. Sure enough, 2 days after those charges came up I had a larger one for SPEED DATING.

    Go figure ...

    So I called it in this morning and canceled the card. I'll call my bank during lunch to explain the situation to them. I just warn everyone to be aware of their CC statement.
     
  12. aprim

    aprim Well-Known Member

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    always starts witha 1 dollar charge..most of the time itunes.
     
  13. alldarker

    alldarker M.A.S.K. Crusader

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    My card was recently tested with a $0.01 Yahoo Wallet charge (before TFCC pre-orders started!). But that was enough to set off my CC company's alarm flag, though.
     
  14. DrunkSkunk

    DrunkSkunk Well-Known Member

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    I am having the same issue with funpub. I tried emailing them when I got my invoice (on monday) and have yet to hear from them. I woul call them but long distance charges would be insane. They certainly don't seem very professional. I do understand that they maybe very well swamped from the over-run orders, but come on, how long does it take to answer a simple email.
     
  15. kibble

    kibble Seeker style, yo!

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    Q: HTF can't these people be easily caught if they're buying plane tickets or having shit mailed to them? I get in some cases they have the shit delivered to a random address and then swoop in and snag the goods at the door, but it still wouldn't be that hard to catch them in the act. Maybe if a little more effort was put into busting these fuhksticks and throwing the book at them, there might be a little more of a deterrent to committing these crimes in the first place.
     
  16. TENIME_art

    TENIME_art Ethically Challenged

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    While the $1 "test charge" is completely true, gas stations also do that (at least the ones I frequent). Why? I don't know. But every time I get gas, I notice my "available balance" being only $1 shy, instead of the full amount I spent, until the transaction is finally logged.

    EXAMPLE: I spend $30 on gas. Prior balance is $294. Instead of my available balance showing $264 (like it does with other transactions I make - like on Wednesday, my account was $117 less, even though it didn't show my transaction with FunPub yet), it only shows $293, then after a day or so, it finally drops to the $264 it should be, and shows the itemized deduction "SHELL MOBILE STATION DEBIT - $30" or whatever.
     
  17. KillBot

    KillBot Well-Known Member

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    Gas stations do that because they don't know how much to charge until you are done filling up. The $1 charge is to make sure the card will work, then it will let you fill the tank. If you got the gas first, then the card doesn't work, they can't take the gas back like they would at a Wal-Mart checkout if your card didn't work. Of course, if you had a $2 available balance on your credit card then the gas station would be screwed.

    I suppose a hacker might do that to verify a card works and possibly pass it along or use it later.
     
    Last edited: Feb 3, 2012
  18. TENIME_art

    TENIME_art Ethically Challenged

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    :lol 

    And thanks for the "why." Makes sense. Not sure why I didn't consider that. :eek: 
     
  19. xanthax

    xanthax choppaface

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    So, going back and reading through the thread a few times to make sure, the suspicious charges are happening to the people who ordered on Monday, right?
     
  20. KillBot

    KillBot Well-Known Member

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    Well, yea, you would be stealing from the gas station. I imagine that is frowned upon. :) 


    No, not just Monday. I joined the TFCC on Saturday and (coincidentally) my card info was stolen soon after.
     
    Last edited: Feb 3, 2012
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