F*ck you hasbro

Discussion in 'Transformers Toy Discussion' started by guard convoy, May 20, 2009.

  1. guard convoy

    guard convoy The Big Daddy

    Joined:
    Mar 19, 2009
    Posts:
    14,036
    News Credits:
    17
    Trophy Points:
    222
    Likes:
    +18
    okay prepare for a frickin rant:

    okay i got a defective inferno and wreckgar in stores, and never saw replacements again to switch them out for. so i contacted them and assured me that i would received a replacement inferno and wreck-gar.....i get an animated optimus prime and universe dropshot, and i frickin HAVE optimus GRRRRRRRRRRRRRRRRRRR!!!!!!!!!!!!

    and i contacted them about it and they won't do jack squat about it, i am so furious that my collection will be short two rare figures
     
  2. Autobot Burnout

    Autobot Burnout SANTARN IS COMING AGAIN TFW2005 Supporter

    Joined:
    Sep 18, 2008
    Posts:
    26,311
    Trophy Points:
    357
    Location:
    Moxxi's Bar
    Likes:
    +349
    Wait, did you contact Hasbro themselves or just the store you got the figures from? And you can probably find them on the internet, maybe even HTS if they're still in stock.
     
  3. tomboland

    tomboland Well-Known Member

    Joined:
    Mar 6, 2009
    Posts:
    1,304
    News Credits:
    2
    Trophy Points:
    141
    Likes:
    +2
    which line where the figs from?
     
  4. smkspy

    smkspy is one nice fucking kitty

    Joined:
    Jul 1, 2004
    Posts:
    20,314
    Trophy Points:
    322
    Likes:
    +78
    If you live in the states. First, return Inferno to the store you bought him from, and then buy him off HTS.

    Don't know what to tell you about Wreckgar.

    But at the very least, Hasbro sent you something. Mattel doesn't do jackshit for their customers.
     
  5. Sso02V

    Sso02V Injector Has a Posse

    Joined:
    Aug 20, 2006
    Posts:
    8,608
    News Credits:
    10
    Trophy Points:
    232
    Likes:
    +18
    I'm sure Hasbro is losing sleep over this.
     
  6. Th0r4z1n3

    Th0r4z1n3 The F*cking Lizard King! Veteran

    Joined:
    Dec 20, 2006
    Posts:
    4,054
    News Credits:
    6
    Trophy Points:
    161
    Likes:
    +9
    Just sell the 4 figures you got and you should make enough doe to snag the ones you want off of eBay or here on Junkieon... just an idea, I know it don't help the rage though.
     
  7. Autobot Burnout

    Autobot Burnout SANTARN IS COMING AGAIN TFW2005 Supporter

    Joined:
    Sep 18, 2008
    Posts:
    26,311
    Trophy Points:
    357
    Location:
    Moxxi's Bar
    Likes:
    +349
    I'm betting it's Universe Inferno and Animated Wreck-Gar.
     
  8. ORIO

    ORIO Plant-Based Bot Super Mod News Staff

    Joined:
    Jul 2, 2002
    Posts:
    20,022
    News Credits:
    36
    Trophy Points:
    327
    Likes:
    +51
    Ebay:
    Ouch. Send em back to Hasbro again. haha
     
  9. DinoTarant

    DinoTarant Well-Known Member

    Joined:
    Apr 23, 2009
    Posts:
    160
    Trophy Points:
    56
    Likes:
    +0
    bubu itz rare guyz ;(
     
  10. Max-prime

    Max-prime Supreme-Commander

    Joined:
    Aug 19, 2007
    Posts:
    1,326
    News Credits:
    1
    Trophy Points:
    136
    Likes:
    +1
    There not really rare as much as they are HTF. When X-mas rolls around I bet they'll be tons on shelves.
     
  11. Optimus Prime

    Optimus Prime Roll out! TFW2005 Supporter

    Joined:
    Jan 4, 2007
    Posts:
    5,307
    News Credits:
    25
    Trophy Points:
    221
    Likes:
    +25
  12. panzerjedi

    panzerjedi Well-Known Member

    Joined:
    Aug 21, 2006
    Posts:
    3,933
    News Credits:
    10
    Trophy Points:
    201
    Likes:
    +10
    Tons of Wreck-gars at the TRU near where I live. Go there and pick one up! :wink: 
     
    Last edited: May 20, 2009
  13. butz

    butz slippery when wet

    Joined:
    Dec 18, 2003
    Posts:
    6,904
    Trophy Points:
    211
    Likes:
    +0
    So, you sent them defective figures, they send you back different ones that you don't want, and refuse to do anything further about it? That's really shitty of them. Now you can't even return them to the store where you bought them because the UPCs won't match up. I'd raise some hell, and at least get your money back if they can't furnish proper replacements.
     
  14. Chosen

    Chosen Space Ninja

    Joined:
    Jul 31, 2004
    Posts:
    8,998
    Trophy Points:
    227
    Likes:
    +1
    You should have said something about it here before you actually did that. Hasbro's replacement policy guarantees an item of equal or greater value, not the exact same figure that you wish to replace. They would be (or, should have been) the first ones to tell you that you ought to return your figures to the store where you bought them, not Hasbro directly.

    Be happy you're not the poor sap who got stuck with a Nerf gun instead of a toy.

    If you want to blame someone for your problem, go with the person who told you that your exact figures would be replaced.
     
  15. guard convoy

    guard convoy The Big Daddy

    Joined:
    Mar 19, 2009
    Posts:
    14,036
    News Credits:
    17
    Trophy Points:
    222
    Likes:
    +18
    bingo :lol 

    the reason i am soo mad is the fact that now i am missing two figures that i took a lot of time tracking down. i made sure they knew i was to get a wreck-gar and inferno, even sent them a second email when the letter with the shipping label only mentioned wreck-gar and not inferno to ensure i was to get them back....then this happens....UGH
     
  16. barrelks

    barrelks Captain Funtastic

    Joined:
    Apr 20, 2008
    Posts:
    9,109
    News Credits:
    3
    Trophy Points:
    197
    Likes:
    +12
    I don't even think it is equal or greater. Im pretty sure it is equal or lesser value. I remember a few people ranting about getting some real garbage back when they sent things like Voyager Blackout from the first movie in. I got prepaid postage and a letter from them when I complained about something, and after reading the letter, there is no way I was sending anything to them.

    It is funny though, I wrote them cause my Ironhide had similar paint issues that have been discussed with Universe Prowl, just to inform them, not to request a new toy, and they mailed out another letter with prepaid postage on it without me requesting it. If they ever do it again, I will find something to send to them. It may not be a transformer, but they will get something fun.

    EDIT: TO ALL, NEVER, EVER, EVER SEND ANYTHING BACK TO HASBRO, EVER. Unless you have a big jar of lube when you get the package back from them.
     
  17. Chosen

    Chosen Space Ninja

    Joined:
    Jul 31, 2004
    Posts:
    8,998
    Trophy Points:
    227
    Likes:
    +1
    Perhaps that's the case, but I would think that, considering you're returning their own defective product, they're obligated to match the item's value. Equal or lesser would just make a bad situation worse.
     
  18. maninthebox94

    maninthebox94 Banned

    Joined:
    Apr 10, 2009
    Posts:
    1,393
    Trophy Points:
    126
    Likes:
    +0
    damn, the TRU in my state had a few wreck-gars.
     
  19. maninthebox94

    maninthebox94 Banned

    Joined:
    Apr 10, 2009
    Posts:
    1,393
    Trophy Points:
    126
    Likes:
    +0
    a big jar of lube!!! i get it!! it so fun-e, ah ha ha ah ha! it fun-e cuz he mean, u going get fucked, so have jar of loobe, he su fun-e, ah ah ha ha, cuz it mean they no good, ha ha haah!
     
  20. Spekkio

    Spekkio Master of War

    Joined:
    Dec 9, 2002
    Posts:
    2,332
    Trophy Points:
    207
    Likes:
    +3
    If you have a paper trail (i.e. e-mails from Hasbro promising you item-for-item replacements) you might contact the Better Business Bureau. It probably won't do any good, but it's a thought.
     

Share This Page