I recently purchased this auction from ebay.... http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ih=016&sspagename=STRK%3AMEWN%3AIT&viewitem=&item=260137445455&rd=1&rd=1 It all looked good from the pictures and he even said they were in good condition. But when i received them today, Optimus Prime has a wheel missing, Sludge has half of his tail broken off and Shockwave's arm is broken off. These problems i would think would not classify them as in good condition. Would you? And to top it off he charged 19 dollars to ship all that and it was packaged in one tiny piece of bubble wrap, on the bottom of the box and all the transformers were wrapped together in a thin brown paper and that was it as far as securing the items within the box. He seemed to only show the good side of the transformers in all his pics of the auction, and then had the nerve to say they were in good condition. I emailed him tonight to tell him i was not satisfied with the items i purchased from him, that there were a few broken here is what i said in the email to him.......................... Sir thank you for the timely shipping. But I would like to say that I am very disappointed in the items I purchased off you. Optimus Prime is missing a wheel, and his roller guy inside the trailer is also missing a wheel, Shockwave has a broken arm, and Snarl has a broken tail (half of it is missing). These are usually normal problems that I would think would be listed in auctions. I was bidding to try and get these three items off you. I actually would not of bid on these items if i saw or read that those items were broken. As you can see in my feedback I am an excellent buyer, And pay immediately after auctions. Is there anything we can do to resolve these problems? Here is what he replied back to me................................... The transformers that were shipped to you were my personal transformers from when I was 6 or 7 years old, I played with them. I'm not on Ebay to make a quick buck, I'm a busy guy, if you look I haven't sold anything here for a while, I'm not the person to decieve people, I had a product that was in high demand, (wheels missing or not). It would have been appreciated if an email was sent through ebay and asked me about condition, especially before the last 15 minutes of auction as I see you bid last. In my short description, which was online for three days, I explained bid at your own risk. I would have been more than happy to answer any questions you had, I answered other inquiries about optimus prime to other intrested parties. I do not have time to resolve this problem and all I can ask is you don't give me negative feedback for your mistake of not asking about what you were bidding on and waiting until the last minute to try and steal these items from someone who truely wanted these transformers, missing wheel or not. They told me they were going to get the spare parts on a different auction. Again, Sorry for the disappointment, I wish I had time to resolve. Truely Sorry, Stepinwlf Here is what i replied back to that.......... Well sir if that is the case then i will open a dispute with ebay first. I am sorry you don't have time to resolve this, But you listed the items in good condition. That is not good condition if the items are broke they are in poor condition. I would rather resolve this with you first then to open a claim with ebay about this. If we cannot do this then that is the next step i will pursue in this matter. He has not responded back to me yet. here are picks of the items i am talking about......... Optimus Prime Sludge Shockewave Am i the one in the wrong here? Those items do not look like good condition to me. What is the next step I should take? Or am i just screwed out of $166.00 including shipping? Any information to what to do next would be greatly appreciated thank you.