I live in Australia and have recently purchased DOTM leader class Ironhide from Toys R Us. I was very disappointed when I discovered that the head on my figure couldn't turn at all. I had previously seen some reviews of this figure indicating that the head should actually be able to turn, albeit somewhat limited by the mask. When I returned to the store, the shop assistant offered to open another Ironhide to check whether the head could turn. To my surprise, this ironhide also could not turn its head, leading me to believe that this problem is not an isolated issue with my figure. Is there a special way to turn the head that I don't know about? Does anyone else have this issue?