Does Reprolabels not send out a shipped notification?

Discussion in 'Transformers Toy Discussion' started by Mewtwo, Jun 12, 2012.

  1. Mewtwo

    Mewtwo Transform & Bamboo out

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    So I ordered some Reprolabels and other then the Paypal email I never got one from Repro. Do they not send out email notification it's shipped or they got your order?

    Can someone who has dealt with them before confirm or unconfirm this?

    Thanks.
     
  2. hthrun

    hthrun Show accuracy's overrated

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    Usually they do. Sometimes they don't get them shipped for a few days. They have a great customer service so if it's been a while just send them an e-mail or check out their Facebook page...
     
  3. MidnightBliss

    MidnightBliss Well-Known Member

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    They do. Sometimes it takes awhile for them to ship, depends on the order.
     
  4. wildfly

    wildfly Right notes. Wrong order.

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    If it's less than four weeks since you ordered, i wouldn't worry about it yet.

    Sometimes, they run out.
     
  5. Mewtwo

    Mewtwo Transform & Bamboo out

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    Oh. Ok. It's been two days. I figured 48 hours they would at least send a "Your order was received" notice. I don't mind they haven't shipped them yet.

    So I guess then they DO email you but only when it ships?
     
  6. Paladine

    Paladine Well-Known Member

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    Patience my young Padawan.

    They used to be really slow - in the order of 2-3 weeks, but they seem to have gotten faster lately. I usually receive shipment notice within a week, sometimes even within a few days.
     
  7. Lbsammills51

    Lbsammills51 Well-Known Member

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    I just received my first order from them this past Saturday. I did receive an e-mail confirming they had received and were processing my order. About two weeks later (I live in CA) it arrived, everything in perfect condition.

    I technically never received an actual notice letting me know my order had been mailed, but everything worked out so I certainly can't complain.
     
  8. Mewtwo

    Mewtwo Transform & Bamboo out

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    OK thanks guys.

    Seems they take awhile on shipping and processing, which I don't mind. But I should have gotten a confirmation email at least then... Hmm...
     
  9. Mewtwo

    Mewtwo Transform & Bamboo out

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    So... it's been like 5 days... Not even a confirmation email from them saying they got my order. Should I contact them?
     
  10. Napalm

    Napalm Sins Of The Manfish TFW2005 Supporter

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    I'm in the same boat - made an order a few days ago and heard nothing.
    I usually get a confirmation email.
    Not arsed though - never had a problem with them in the past, might just be snowed under at the minute.
     
  11. Mewtwo

    Mewtwo Transform & Bamboo out

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    I sent them an email I think on Friday asking about it. And I still have nothing... they didn't even reply back. It's been over a week now since I ordered... I understand them not shipping yet or anything but not even communicating? Why would they not even at least send an email? It feels like they just took my money and are not responding...
     
  12. autotronprime

    autotronprime I like to make cool things!

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    I hear ya. I have ordered in the past from them and I received an order notice plus a shipping notice. I placed an order recently and after about a week sent them an email asking when they planned on shipping my order and got nothing. A week after that the order showed up, except it was missing one of the sheets I ordered. So I emailed them again yesterday. Nothing so far. I'm sure they are just swamped or understaffed. Its a great company that's always had positive customer service. So I'm not stressing over it. However if it starts getting too close for comfort within the 45 day paypal window you can always dispute it. Just my :2c: 
     
  13. autotronprime

    autotronprime I like to make cool things!

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    Update -

    April emailed me today and apologized. They're are sending out the missing sheet. So no big deal. Have patience they'll get in contact with you I'm sure.
     
  14. Alejandro27

    Alejandro27 Well-Known Member

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    I don't recall if I have ever gotten a shipping notification from them. The fastest shipment I have gotten from this was just over two weeks. The longest wait was a month for a couple of sheets. It is worth the wait, their product is great.
     
  15. firehawc_69

    firehawc_69 cloppers = ignore list

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    From my experience, from order to arrival, it takes about 3 weeks. I don't think they used to email shipping notices, but have started recently.
     
  16. Mewtwo

    Mewtwo Transform & Bamboo out

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    Yeah I got an email too in regards to my email. Did you send them an email too or did they just notify you?
     

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