Does anyone know a way to reach takara??

Discussion in 'Transformers Toy Discussion' started by OMEGAPRIME1983, Jan 11, 2007.

  1. OMEGAPRIME1983

    OMEGAPRIME1983 Well-Known Member

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    Hey every one. I need some help!! My girlfriend just bought me MP Starscream, and had it shipped to me. When I got it, the box was all trashed. well, the metal slide for his upper body broke, and he came with 2 sets of missiles, and no null rays!!! What do I do?? How can I contact Takara to tell them of this tragedy?!?!?! Please help! Ive tried looking them up thru different search engines, but have found nothing. Thanks everyone!!
    OMEGAPRIME1983
     
  2. XJunky

    XJunky Howdy Ho Veteran TFW2005 Supporter

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    I wouldn't try to contact Takara directly. I would contact the retailer you purchased it from first and try to get them to exchange it for a new one.
     
  3. OMEGAPRIME1983

    OMEGAPRIME1983 Well-Known Member

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    I dont know where she got it from thats the problem, and even if I did, its in New York, and Im in Illinois
     
  4. XJunky

    XJunky Howdy Ho Veteran TFW2005 Supporter

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    Since she bought it I would suggest you have her talk to them and ship it back for her to return (or directly to the retailer).
     
  5. Megatronwp38

    Megatronwp38 Megatron? Is that you!?!?

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    ah, mine came with one null ray and a cracked wing assembly. I got mine from BigBadToyStore and they replaced the wing assembly and gave me two new null rays.
     
  6. Ops_was_a_truck

    Ops_was_a_truck JOOOLIE ANDREWWWWWS!!!!!!

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    Probably best to return the toy and get it from one of the tf-related online sellers. It's going to be near-impossible to contact Takara, and if you do, I am assuming they don't have much in the way of English-language-supported product relations.
     
  7. Triformis

    Triformis Insecticon Fanatic TFW2005 Supporter

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    .....Is he serious? Dude, ask your gf where it came from and contact the retailer, problem solved.
     
  8. Matrix Soul

    Matrix Soul Skull 4 reporting in!

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    If it's in NY it's most likely either Imageanime.com or Toy Tokyo
     
  9. Razerwire

    Razerwire 99 Problems... Super Mod

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    I contacted TakaraTomy about the missing index finger on my KP Convoy and they were no help at all. :mad 
     
  10. OMEGAPRIME1983

    OMEGAPRIME1983 Well-Known Member

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    Thanks everyone, oh, and triforis, yes im serious.... but shes already here, and she doesnt remember the name of the store where she got it, so back off the case. Dont you think I would have already thought of that. But, I did contact bbts.com, and I might be able to just buy the parts from them. Thanks again to those who were helpfull!
     
  11. Triformis

    Triformis Insecticon Fanatic TFW2005 Supporter

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    Well, how did she pay for it? If it was an on-line transaction, she probably used a credit card, right? So, in theory, she should be able to contact her credit card company and find out to which import company she sent money to.

    For the record, I wasn't trying to be a total ass, it's just that I see people ask all kinds of wacky questions on here and many are a result of them simply not thinking hard enough, that's all. No true offense meant. I mean, I keep every friggin' receipt ever going, like, 5 years back, so I can't imagine having a problem like this. Sounds like a nightmare! Good luck!
     
  12. OMEGAPRIME1983

    OMEGAPRIME1983 Well-Known Member

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    well, im sorry if I took it the rong way, but no, it wasnt an online transaction, and she lost the receipt, but anyway, thanks for the info.
     
  13. Triformis

    Triformis Insecticon Fanatic TFW2005 Supporter

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    My bad, I figured it was all on-line. But still, unless she paid cash, I am sure her bank can track down the transaction as long as she can ballpark the day and approximate price of the figure. I've done it before.
     
  14. LadyStarscream

    LadyStarscream Queen of Cybertron

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    I was hoping for another saga.
     
  15. Triformis

    Triformis Insecticon Fanatic TFW2005 Supporter

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    Heh. I defused it quickly. Haven't been in the mood for a silly battle lately. I'm still pining over the loss of my one, true love: "The 'Fred' Debacle". *sigh*
     
  16. Razerwire

    Razerwire 99 Problems... Super Mod

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    Total? :D 
     
  17. Triformis

    Triformis Insecticon Fanatic TFW2005 Supporter

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    Screw you, you impatient bastard! :lol 
     
  18. Razerwire

    Razerwire 99 Problems... Super Mod

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    MWAHAHAHA. :ev: 
     
  19. Triformis

    Triformis Insecticon Fanatic TFW2005 Supporter

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    Go look for Alts. for us or something, or better yet, get a real job!
     
  20. Razerwire

    Razerwire 99 Problems... Super Mod

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    I have a wonderful job. :D 
     

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