Well, I had a previous laptop with Dell that simply ceased to work after some accidental damage. I had their on-site technicians come and take a look at my unit. They replaced the motherboard, and processor. Still, nothing worked thus they offered me a new laptop. I decided to take it think it would probably be a faster solution than to wait for them to do more repairs. So, I finally got my new laptop today in the mail. I opened up the system stats and I was like :huh I shit you not, they gave me a new laptop with 2 gigs of RAM when my old unit only had 512 O_O;;. I am sure as heck not reporting their mistake to them ^_^;; Though, I am curious if maybe it's too much RAM for this 2 ghz processor, though I think it actually might be a dual processor. I have 2 listings on there one for a 2 ghz and another for a 1.99 ghz. I figure it's the same processor...probably or I might actually have like 4 ghz of power in this thing. This is so wierd, but i'm not complaining!